Camelot Inn and Suites

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 971 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice family hotel

    Reviewed by Departure23928752047() on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Old hotel, but very close to Disneyland. Great for walking with young children Hotel needs a facelift, but it wasn't too bad. Could use a continental breakfast . Carpet needs to be upgraded.Beds are comfortable.

    Misleading

    Reviewed by 710kayleighl() on Sep 25, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I should have read the other reviews. We booked a renovated room as shown on the website and then when we showed up we received an old outdated room. The management would not help at all. They would not move our room our compensate us for the misleading information. DO NOT STAY HERE.

    Individual ratings:

    Location

    Location-1

    Service

    Service-1

    Okay hotel, but poor management

    Reviewed by krystync869(Phoenix) on Sep 25, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The hotel was close to the entrance, but just as close as the Best Western plus Anaheim Inn we stayed at in January of 2018. We chose this hotel for the family suite, and we shouldn’t have. We saw that it was being remodeled by September 2019. There were pics of remodeled family suites, so by visiting mid September, we thought there would be a good chance of a newer room. However we got an old, outdated room. Everything was old. When we asked if we could move to a newer room, they said we requested an old room. This is where it went downhill. No one could help us. They said we wanted an old room. Who would request an old room? And we booked on the Camelot direct site, which doesn’t let you select new or old room. family suite was the only “selection” we made. They said they would have someone call us to address it and we finally heard back from the hotel over a week later, and now we are already home. They never explained how that note got on our reservation and said they couldn’t compensate us at all for any inconvenience or misleading advertising (because only 1 of the family suites were remodeled). We will not stay here again, but rather the BesT Western. The family room was appealing, but not worth it. Plus the best western has free breakfast. This hotel didn’t.

    Sneaky hotel, hides the truth.

    Reviewed by K P() on Sep 24, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Apparently the Camelot saves their renovated rooms only if you purchase on their site.... but they DO NOT disclose this, nor do the other sites. Booked through Expedia MONTHS ago, only to find that we get one of the dated unrenovated rooms just because we booked on expedia. No rooms available to even move to. The girl on the phone was rude and unhelpful. Camelot... that is just poor business practices. We will not book again.

    Individual ratings:

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Sewage Spewing from our bathtub drain! Managers are incredibly rude!

    Reviewed by James S() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Disgusting!! The only thing worse then the sewage spewing out of our bathtub was the attitude of the Assistant Manager. The GM would not return multiple requests to discuss the matter. We spent an hour from 1 pm to 12 am dealing with this issue on the last night of a three day trip to Disney Land. Even after it was cleaned the smell permeated the room. Earlier in the day our toilet clogged and our sink stopped draining which required the staff to come out and work on our room. Our family was offered $25 for the inconvenience which we did not accept.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-1

    Service

    Service-1