Pacific Edge Hotel on Laguna Beach

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1604 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Marginal Hotel

    Reviewed by Lacheng() on May 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I cannot believe this hotel gets the ratings it does. It isnt really even a hotel. It has 5 star hotel prices, but at best 2 star quality. The one positive... location. Laguna Beach property isnt cheap, and this one is right near waters edge. Easy access to the beautiful beach. Beyond prime location and beach access, this felt like a typical beach side motel. Horribly tight parking lot when you check in. Accident waiting to happen. Price does not include $34 valet fee and additional facility fee. The property is very old, with rust and deterioration noted on support structures, stairs, and all around. Property is comprised of several buildings, some facing city street, others down the hill closer to the water. Our so called, newer, renovated room was very small, and very old. Sink was about 22x22# no room to put anything on counter. Toilet sometimes needed multiple flushes. Carpet was old and sticky in the room. Doors face exterior elements, non secure. Outside carpets had years of sand on it. Really a 1 star place in a great location. Most roadside motel chains are far nicer. Coffee maker in the room. Charging port was convenient thought. Cold water and bad coffee in the lobby lounge. But lemon water was a nice touch. Staff was very friendly and pleasant. I would probably opt never to stay here again, given price and quality. Even at any price, the quality is barely marginal.

    View Worthy

    Reviewed by 453dianner(Laguna Beach, California) on May 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed at the Pacific Edge for 3 nights primarily because they allow pets. We were in the Reef building - and the rooms are located directly on the water. Let me start off by saying the staff were great and they are an asset to the Hotel. The Valet team is also wonderful, willing to help with luggage etc even though they are busy parking cars for 2 restaurants . The view is a 10 however, if you sit on the balcony there is noise from the a/c window units. Its so loud you cannot have a conversation and heat is generated from the units - not pleasant. Central air conditioning would be nice. The rooms are in need of refurbishing - carpet ,drapes, bathroom, lighting, and furniture in my opinion all need WORK. I doubt I would ever stay there again however, as I stated, the view is a 10.

    Outstanding staff!! Awesome location!

    Reviewed by Doug H(Ben Lomond, California) on May 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I don’t write many reviews but I had to stop and do this one. Had the pleasure of staying at the Pacific Edge for a business trip. I noticed over the 3 days that the staff is just exceptional! EVERY staff member is so friendly and professional. ALL of them seem so happy to be working and helping people! Everyone shows a sense or urgency to help you. Even the guy raking the sand was hustling and smiling the whole time. The valet RUNS to get your car. Rooms are clean and words can’t describe the view. Can’t wait to bring family back.

    Great Escape

    Reviewed by paticake88(Orange, California) on May 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent one night for a girls getaway. Wish we could have spent a week! Excellent guest services from the time we walked in until checkout starting with valet, front desk and the beach attendant. we were offered an upgrade to the Penthouse for 45.00 more and it was very private, large and a great big balcony to watch the sunset. Loved having the beach chairs and towels and umbrellas set up for us on the beach! $30.00 breakfast voucher given for Driftwood kitchen next door. Excellent! Check out was 11:00 but valet gave a couple extra hours free. Definitely will return!

    One of the best locations in Laguna!

    Reviewed by sallynama(Bay Shore, New York) on May 07, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We love the location of this hotel! We chose it because they are dog friendly. The room was a typical beach hotel room, clean and remodeled. TWe did not have an ocean front, but were able to see the ocean over the buildings. There are plenty of places to eat within walking distance. This hotel has a few buildings separated by a road, some are on the ocean side and some are on Pacific Coast Highway. Although it appears to be a boutique hotel, its more like an updated motel. My only neg is after charging $35. for daily parking, (which I understand because parking is limited in town) they have no self-parking. You have to call for the vallet (and tip them) everytime you need your car.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-3

    Service

    Service-4

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