The Westin Mission Hills Golf Resort and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2788 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful Grounds - Hotel Due for Renovation

    Reviewed by CJMTraveler(Montgomery, Texas) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The grounds of this hotel and the staff are great! The rooms really need attention. Upon entering my room it had a musty smell. Upon opening the cabinet that held the safe, the smell was worse. Enjoyed the bar at the Adults Only pool...great bartender and staff. Food throughout my stay was also good. Golf course on property was closed due to winter seeding so we played the course a couple of miles away. Great course!! Anxious to see the hotel after it's renovation.

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-4

    Value

    Value-3

    Anniversary Getaway

    Reviewed by Em K() on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our go-to spot whenever we visit the desert. Great service from the staff and well kept amenities! They even sent us an unexpected complimentary bottle of champagne and strawberries after we told them we were celebrating our anniversary at check-in. Only downside was the loud noises from guests upstairs you could hear from time to time. Definitely try to get a 2nd floor room if possible. Otherwise a relaxing stay and great getaway.

    House keeping is not what you would expect

    Reviewed by luispO1175EF(Rancho Cucamonga, California) on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Funny how one bad experience can sour what should have been a pleasant weekend. OK, so I found and killed a roach in our room. I called the front desk to let them know thinking that they may want to call an exterminator after we leave. Was expecting an "I'm sorry to hear that" or "I apologize" but instead what I got was "I'll send an engineer". That's it! Fine. We were on our way to a dinner reservation and stopped off at one of the bars for a quick drink before we called an Uber and just happened to run into the GM so I thought I'd mentioned this to him. To his credit we saw him at the front desk as we left the hotel and he saw and confirmed our room number with me. This would have ended there except that when we returned the roach was gone but the bodily fluid stain from its confrontation with my shoe was not cleaned! A quick wipe would have sufficed. I called the director of services from the number on the card next to the bottle of wine that was left in our room and spoke to him. He asked me to send him the photos that I mentioned I had. He apologized and said that he will discuss this with his crew. The rest of the hotel was fine. Grounds are very nice. The staff is friendly. The food is good. Views are nice. House cleaning needs some work though as my wife did mention that she did notice some spots in the bathtub. Could easily have been 5 circles. Like I said, "one bad experience........".

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Rooms

    Rooms-1

    Service

    Service-5

    Great Hotel

    Reviewed by denissemiller1(New York City, New York) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great stay in the hotel, the pools are clean and there is also a pool for adults only. The Pinzimini Restaurant has very delicious food options. I love this place and I recommend everyone to visit it.

    Enjoyable place to unwind.

    Reviewed by MuffnGoo(Vancouver, Canada) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Headed to Palm Springs for a 4 day unwind with some sun, a pool and quiet locale. This place hit the spot. Is it 2019 fancy? No. But for the price and what we were looking for it was bang on. Spacious room, great adult pool area and very good price for the area. Shoutouts to David and Abram at the adult pool. Friendly, engaging and really added to the experience. Raspberry Mojito is not on the drink menu but Abram has it dialed in as one of the best I’ve had. If he’s there def ask for it.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5