Pointe Hilton Squaw Peak Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 3976 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Mother's Day Weekend

    Reviewed by Evans0212() on May 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I originally booked a 1 night stay in the 2bd 2.5 ba Casita. When I called the call center to add another night ( 5/12-13) the representative WAS SURE that I'd have the 2nd night in the same room just a 25-30$ difference because I did an advance booking on the first night. So far so good RIGHT? That was a total lie. When I checked in for both nights, my 2nd night did not have my adjoining king suite ( Which I called the call center and asked TWICE and assured me I'd have the same room and style)/ On top of that it was a $65 difference. The price was not the issue, it was the lack of confirming I was going to have the same exact room type and style as the night before. Only makes sense right! The onsite staff was amazing, kind and super respectful. They made out stay more delightful and super fun. We MAY stay again

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Great hotel and location!

    Reviewed by Journey15222969047() on May 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Pointe Hilton is a great hotel with plenty of amenities (pools, spa, Coyote Club for kids). It could use some updates to the grounds (pool area near the spa could use some TLC) and some of the structures look a little older, but the rooms are nice, beds are comfortable and there a plenty of pool areas to relax in. Service was also excellent and everyone was very accommodating!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Service could have been better

    Reviewed by Departure28412238118(San Antonio, Texas) on May 09, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Upon arrival I was checked in and given my room keys and provided a map. The receptionist circled a few landmarks which I could not follow and pointed to an elevator and stated, “that will get you to the 4th floor and your room”, not true. I had to come down to the 3rd floor and ask for help. There was a separate elevator that a had to use to get to my room and not what the receptionist had told me. This was not a great way to start my stay.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-3

    Great hotel for families

    Reviewed by Karen K(La palma, United States) on May 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is a perfect hotel for tons of fun for adults and kids. Three great pools with slides, waterfalls and kiddie area. Great BBQ restaurants on site. Two room suites and cabanas are available for bigger families

    Old and run down

    Reviewed by GoPlaces13486542370(Las Vegas, Nevada) on May 07, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    If you want to hang out with tons of people with tattoos... this the place for you. The hotel is run down and filthy. Don’t get me started about the filthy lazy river... I bring Clorox wipes with me every time we travel and we travel a lot because my son is on a traveling soccer club team. I wiped down the remote, air conditioner panel and the door handles; nothing but filthy germs. Beware.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-1

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