Hacienda Buenaventura Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3213 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wonderful place!

    Reviewed by mj7627(Tulsa, Oklahoma) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Can't imagine a better place for relaxation and grand Mexican hospitality! Convenient location and outstanding staff. Because it is a real hotel (and not a "resort"), it is a bit quieter than similar places...but still a short shuttle-ride (or three-block walk) to the excellent beach club area.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Very good

    Reviewed by clepage12(Ottawa, Canada) on Feb 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very good place to relax and enjoy the Mexican charm, staff are very friendly. We felt very safe and enjoy every minute of our stay. We would go back next time we go to Puerto valarta. We would recommend to anyone who want to go.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    vacation

    Reviewed by jimmellor() on Feb 21, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    the room was always too cold and there was not a thermostat in the room shower went from cold to scalding hot ever time someone flushed a toilet on the same plumbing line. food on the buffet was mediocre. the custom omelette bar for breakfast was good.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-2

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Little happy slice of Mexico

    Reviewed by cath l(Redmond, Oregon) on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We absolutely loved this place. It had a feeling of home and community and was a perfect place for our honeymoon. The service was great and the food as well. We could not have been happier with our experience! The only thing I did not appreciate is being approached by Coco, who said she was concierge, only she sat at a different desk and tried to sell a time share breakfast that she swore wasn't a time share breakfast. I get the time share thing, but don't insult me by lying about your motives.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing staff!!

    Reviewed by AWTHOMAS(Calgary, Canada) on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The staff are all great and bend over backwards to accommodate. Rooms are modest but clean. Food is ranges from ok to very good. We certainly will return. The beach is a 5-minute walk with snacks and drinks available. No complaints here.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-5