Excellence Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 17146 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    My favorite place on earth

    Reviewed by travelinfitmomma(Murfreesboro, Tennessee) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Where do I even begin! This was mine and my husbands 4th visit! You ask what keeps us returning! It’s the employees! There are beautiful resorts everywhere but no other compares to the hospitality and friendships we have made here. Reynaldo German and David (also managers I believe) at the front desk both exceeded our expectations. They both went out of their way to make our stay amazing. They upgraded our room the day after we arrived at no charge because of our loyalty, to a swim up. (We were just there 2 months ago) It didn’t stop there though, David and Reynaldo checked on us constantly when passing by and we had many convos while making change for tips. Our main reason for always returning is to see our friends on the entertainment team! Oh my goodness, what a special group of individuals! To say they are my friends is an understatement, they are like family! From our first trip in 2015 we have stayed in touch with many of them. Luz is by far our favorite. She is the happiest soul I’ve ever met, from her scream “hey people” in a microphone to sitting down and laughing with so many! As many people as they meet you’d think you’d be quickly forgotten but not with this crew! In addition to Luz.. Luis aka Coca Cola, JeanCarlos aka JC, Junior, and Jose aka yellow boy are amazing! I know so much about each of them! It’s not only a vacation for us but we love to get to know the people taking care of us! I stay in touch with and talk to many of them several times a week! They just go out of their way to make everyday we are there fun and we learn something new about them each visit! Breakfast or dinner at magna with our favorite and most wonderful server, Jose is always the best! He takes care of every detail and his service is 5 star! When we aren’t at magna we catch breakfast at the Kitchen Table. Be sure to get an omelet from Jose Antonio! He listens and makes your omelet to your liking. I mean 11 yrs making omelets is why they are all perfection and he will remember you even if it’s been several years! Servers and bartenders are an important part of every visit! Antonio aka Omar in the sports bar has been there since our first visit, he just changed bars recently! He does make the best mixed drink hands down! As far as severs, Diaz rocked it this trip and remembered us from a trip a couple of years ago and Miguel served us at shows and we never had an empty drink! I just can’t say enough about this resort from beginning to end! Can’t wait to get back there!

    Super Excelente!!

    Reviewed by shtrn7(Los Angeles, California) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Awesome Vacation! Big shout out to Danny Boy Bartender by the pool near ocean jacuzzi! Amazing staff, entertainment, spa, food and drinks! Ocean View room was amazing! Room service available all hours! Beach service amazing! We will definitely go back REAL SOON!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great vacation, beautiful hotel and romantic,

    Reviewed by jessetigar(Hayesville, North Carolina) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spoiled all week, 5 stars, very friendly staff, we will return, a very romantic trip. Food was great and many restaurants to choose from each day. The cleanest hotel. We loved it! Lots of actives to choose from and everyday they rake the sand to remove the footprints so yours are the first ones. Call the front desk and they will do anything to make your day. Met the GM and she was great hands on! Great job of service!,

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellence Punta Cana

    Reviewed by penaju(Long Island, New York) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellence Punta Cana truly lived up to all the positive reviews we read before arriving. Team members where extremely attentive especially Reynaldo, Antonio, David, Kendry, Dolores, Diaz, Hector these guys made you feel like you were long time friends. Did not have one bad dish at this hotel, food was AMAZING! Excellence Punta Cana won another loyal customer. Thanks for the unforgettable vacation.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Friends get away

    Reviewed by blefler(Kokomo, Indiana) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our group of 12 had a terrific time at Excellence Punta Cana in October 2019!! For a few, this was their first experience with traveling abroad. The staff was extremely accommodating in every way!! From our first moment with a bubbly drink and cold towel, to water volleyball, constant catering, amazing spa, to the last goodbye; the staff treated us like family!! The spa was the most incredible spa ever! The long hydro therapy and serene atmosphere followed by impeccably trained massage therapists will not disappoint. The resort was perfect in size - not too small and not too large. Great variety of restaurants to choose from, and fun nightly entertainment. The staff makes this place extra special. If you’ve hesitated about Punta Cana, don’t delay. Book now!