TRS Turquesa Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 10738 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Can't wait to come back!!!

    Reviewed by tjmpm() on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Facilities were AWESOME, food was UNBELIEVABLE and the staff is SECOND TO NONE!! I cannot say enough about the people. Robert on the beach, JR at the bar, Charlie/Jackson/Gene at the front desk, and Adriana (best hostess ever). They all were genuinely sincere and made us feel like family!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    TRS torguesa Palladium hotel

    Reviewed by jeroen v(Velserbroek, The Netherlands) on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All the staff at the pool are very helpful and always in a good mood. Especially Baker, Junior, Sandy , Hector. We can recommend this TRS to everybody. Good a la carte restaurants and also the service is outstanding

    Disappointed

    Reviewed by Jill D(Port Charlotte, Florida) on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The food was great, drinks were awesome. Absolutely beautiful resort. Beach was great. We paid a lot of money to go to TRS, which is supposed to be ADULT ONLY! But there are “local” kids all over the beach. Even with a security guard standing there watching. Yesterday 2 kids sitting on a surf board were in the roped off area actually fishing! Not acceptable! Reported our patio door wouldn’t shut and lock, no one came to fix. And the Room fridge didnt work. Fridge was eventually replaced and door fixed. The rooms power turns off when you leave the room therefore everything in the room got damp and Had a musty, smell even the bedding was musty. Butler Charlie was attentive on the first day, rarely saw him after that. Probably won’t be back.

    Amazing!

    Reviewed by Rayna S() on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First we were greeted with drinks, cold towel and cart ride to our perfect romance swim up suite for 5 days! It was perfect room. 2 large TVs, spacious bathroom, comfortable bed, large jacuzzi tub, and perfect swim up room that we used the pool daily! Second Wandy was perfect as a cart driver and he greeted us as family and we just love him! When he took us places he came back on exact time we asked for pick up and made sure our butler got all our requests. Third food was amazing! We are steak 3 times and everyone made sure we exactly what we wanted. Every drink was exactly what we asked for and Every single person treated us like royalty! We had A newer butler but he did great! Sixth time to grand palladium and 4th to TRS!! We love this place! Ocean was great too!!’

    Anniversary

    Reviewed by marlenem0122() on Oct 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I went to celebrate our 9 year marriage anniversary and we had an amazing time. Our butler Eurys was on point with information and making sure our driver/luggage guy was outside by the time we got outside and take us to our next event. We had the romance suit and it was always so clean, the staff definitely kept up with the maintenance in our room as well as outside. Our driver/luggage guy Americo Gonzalez Rodriguez was always punctual, if we told him to pick us up at a certain time to drop us off for breakfast, lunch or dinner or even pick us up and drop us off at our room, he was there waiting for us. We used BD Travel to get to and from the resort and it was a great experience with them as well. We are definitely going back to this resort, it’s right off the beach & so much to do. We absolutely loved it here!!!