Sanctuary Cap Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6123 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Our favorite getaway

    Reviewed by DrinkMoreWine(Pensacola Beach, Florida) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sanctuary Cap Cana all inclusive resort has been a favorite of ours for years. My wife and I have been going there for birthdays and anniversaries since 2012. Sanctuary is a beautiful adult only resort located about 15 minutes from PUJ so you only have a short ride before you are there ready to have fun. The staff is amazing and will go out of their way to make your time memorable and fun. There are 5 main restaurants that serve a variety of foods. Our favorite is the steakhouse and we always enjoy the filet cooked to perfection. If you prefer fresh seafood the Blue Marlin is an open air restaurant built over the water and is generally open for both lunch and dinner. During the day day the heart of the resort is the main pool which features a swim up bar where Carlos and Gilbert are always ready to serve up great adult beverages. We highly recommend this resort, it’s a safe beautiful property, the food and service are excellent and the staff is genuine and friendly.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Felt like we were saying bye to family

    Reviewed by meggij22(Cottonwood, California) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is beautiful but so are most resorts. What makes this place special is the staff! We were there during off season so there weren’t many people, I was a little worried we would be bored. One of the reasons I love to travel is meeting new people and this time I was thinking it was going to be a very isolated trip. This was not the case at all! The staff do such a great job with entertainment and getting everyone together. Chocolate and Party boy are are a dynamic duo! These two put so much work into getting the party started and keeping the energy upbeat and fun! If you are one of those people who wish you could get out there and let lose, these guys will help that happen! Activities that we participated in: Karaoke, beach volleyball, ping pong, water balloon toss (we won!), water polo, Bachi ball (not sure if that’s spelled correctly), foam party, dancing at the pool, dancing at the club, darts,... with all of these activities brought new amazing people to meet and hang out with! The resort is huge but felt like we all kinda knew each other. Food: I feel like the food was good. Being an all inclusive I don’t expect gourmet. I loved the steak house and dinner at the blue marlin! Breakfast at the buffet has plenty of options and you can’t go wrong with a fresh made omelet and waffles. You can also get smoothies made. I couldn’t get enough of the rice and beans with fried plantains, that was one of my most favorites! We went to the WOK once and it wasn’t my favorite although we didn’t do the hibachi show. If I could change anything it would be to have a Dominican restaurant open every night and also have the buffet at dinner as well. Sanctuary town was only open Saturday night; but they really put on a great night! I loved the taco truck and the sangria! And it’s just a fun little street party. I overheard some guy getting upset about the Beers of the world bar, they only had a couple beers; Presidente (Dominican water), Coors (American water) and a couple German beers. I get it, because we were also excited to try many different beers but definitely wasn’t going to ruin our night. And we definitely weren’t going to treat the bar tender poorly because of it! Bars: We spent a lot of our time at the love bar! Freddy made my boyfriend his favorite drink and made it well. He knew him by name and had his drink going as soon as we walked up! The main pool bar is always a fun spot! Gilbert is so much fun and made me a special drink and then even gave me the recipe! Within an hour he was making these drinks for practically everyone! The castle bar was quit and low key, we really liked sitting there talking to the bartender and just learning about Dominican culture. Johan was our bartender at the Disco bar, he always had my blueberry stoli on hand and I didn’t even need to tell him what I wanted. If I could make one suggestion it would be that all the bars have the same liquor, that’s all. I 100% recommend the spa! Andreas convinced us to go, have us a good deal and didnt disappoint! We did a couples massage. Meriya was phenomenal! She gave me a full body deep tissue massage and stretches. I went back two days later for another one, I just wish she lived local to me! Lol Our waiters (Super Yerry) and hostess we’re always perfection. It was always so great to see their beautiful smiles and laugh and talk with them. It really felt like we were saying goodbye to family at the end of our trip! Like I said, most resorts are beautiful but At this resort, the staff make this place special and they are the reason we would absolutely go back! Oh! And one more thing; this place really is whatever you want it to be. If you want quite and romantic, you can have that. You want fun and social, you can have that. I suggest you explore the resort, walk the beach, swim in every pool and eat and drink at every bar/restaurant. If you go here and are disappointed, I can’t imagine what it would take to make you happy. Lol Oh, and shout out to JT! So full of info and so accommodating! Thank you Sanctuary family, you gave us a wonderful vacation!

    Best Luxury Resort on Earth

    Reviewed by mauriciof942(Bogota, Colombia) on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Luxury, Design, Class, Service. All delivered with love. Impecable Restaurants, premium drinks, awesome white sand beach. Custom made Mayordomos (Eric, ours, +10 points) , Villas like the Maldives ... its ALL perfect in this adult only resort. Big ups for Happy Boy in the entertainment, great beach volley ! Come visit so they open the Sanctuary Town again !!!

    Awesome

    Reviewed by CarolynChrisR(Wayne, New Jersey) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love Sanctuary! The resort is beautiful and the employees really aim to please. We especially appreciated the hospitality we got from Valentina (our host at breakfast each morning), from Fido (our yoga and cardio boxing instructor), and from Wilkin (pool entertainment). Our room was big, with a beautiful view (and it was the least expensive option). It appears that every room faces the ocean and likely has a beautiful view. Multiple pools were all clean and beautiful. Delicious food options at every meal.

    As usual, the best

    Reviewed by Sally C() on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I love coming here. It’s my third time. And I’ll come back again. The service was perfect and I so enjoyed my own pool. It’s a great, quick, getaway from the United States. Stay in the Castle! It’s great.