TRS Cap Cana Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1247 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Extravagant service

    Reviewed by Blakewg1() on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service was top of the line. From the man serving the Drinks Marco's! He never let you go with an empty cup. To the women serving coffee Caro to the hostest in at the restaurants Ana. Everyone remembers your name and treats you like you own the place!

    Beautifully perfect stay

    Reviewed by wanderlustSMS(Sunderland, United Kingdom) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I arrived at this hotel after a long 9hr flight from London and was made to feel extremely welcome by staff. We were greeted with champagne and cold towels which was a lovely touch. As we arrived late we ate and had a few drinks in the sports bar - food, drinks and service were all great! Breakfast every day of stay was phenomenal- a great array of choice from buffet, show cooking plus al a carte. I had pancakes and toastier made to order both very delicious. On the evening we at at El Gaucho and I picked the Ribeye - the steak was cooked to perfection and every single appetiser I tried was to a really high standard and very delicious. My room was lovely, very spacious and spotlessly clean! The pool areas were great with lots of activities happening but no hassle to take part if you didn’t want to. I would certainly recommend to come stay at the TRS Cap Cana especially if you want high standard of luxury along with a lot of relaxation. Thanks for a brilliant stay.

    Wonderfully attentive staff

    Reviewed by GMars37() on Dec 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The first thing that really hits you upon entry to this hotel is how beautiful it is, but within moments you learn that everything else is pretty much entirely in keeping with those first impressions. The food was one of my particular highlights, but above all else, it's the staff who really shine. Not only can they not do enough to make your stay as comfortable as possible, but you really feel like they all just love what they do. You'll be greeted by everyone you see with a genuine smile and more often than not they'll be singing and/or dancing as well and it really is infectious... I dare you not to enjoy yourself! Honourable mention in particular to Maniel who made our stay extra special by making sure we had everything we needed, no matter how small.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Little Gem of a hotel

    Reviewed by Mel2holiday(Brighton, United Kingdom) on Dec 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we arrived we were welcomed not just with a smile but genuine warmth & personality from all the staff. Our room was so spacious with lovely a view. We had a fabulous butler to look after us. ( all room types have a butler ) Though the hotel is small with just 115 rooms , there is plenty of choice with 4 restaurants to choose from. The food was excellent. This hotel is something special, with a lovely atmosphere. I would love to return to this hotel again.

    Travel agent fam trip

    Reviewed by helenwH7362DT(Pontefract, United Kingdom) on Dec 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed 2 nights at this absolutely amazing adults only hotel. Everything was perfect from the moment we arrived, the food and drink are top quality, the staff are so friendly and welcoming. Everything at this hotel is 100% perfect. Thank you for having us and I will definitely be returning and recommending the hotel to my clients..