El Dorado Seaside Suites by Karisma

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 11333 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Return visit

    Reviewed by K9484KJcarolynb(Felixstowe, United Kingdom) on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second visit to the resort and again we had a wonderful experience. We stayed on the TUI side and were upgraded to a beach front suite so it was just a step to the beach and also the beach bbq where we enjoyed breakfast and lunch overlooking the sea. Our room had a very comfy bed and was kept spotlessly clean. The whole resort is beautifully kept with the the plants and palm trees giving it a natural feel. There is a good choice of restaurants, Cullinarium being our favourite. The personal concierge are there to help with anything you need to know and make bookings for the two restaurants for which you need reservations. Every member of staff we came in contact with was friendly, cheerful and helpful and I would say the resorts biggest asset. My only negative is there didn’t seem to be as many sun beds as on our last visit and many of the sun beds were cracked and broken, definitely an area for improvement. However when you get a sun bed or one of the comfy Bali beds the beach and warm sheltered marina are heavenly. The water is so clear you can see the fish swimming around and the Pelicans are fascinating to watch. We missed a day of our weeks holiday due to storm Ciara but we enjoyed every minute of the time we had and would rather like to be back there now!

    4th Visit and we'll be back

    Reviewed by Lachner12(Southern Ontario) on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was wonderful. Our previous visits were as a couple but this time there were 3 couples and I was a bit concerned about finding dinner together. No worries. One morning in Arricefe we sat at a table of 4 and 2 but otherwise no issues at all. We at all of our lunches at the Beach and the longest we waited for a table was 30 mins. That was with a pager at the Culinarium and we enjoyed our time at the Aperol bus. We usually set out for dinner around 7:00 or 7:15 which I would think is prime time. We were fortunate to be upgraded to an Ocean front room in the Palms and I am definitely going to have a hard time going back to the other rooms. We did have issue with slow drains in the shower and one sink. As a registered repeat guest we received golf shirts, sparkling wine, a fruit plate and a lavender gift pack on arrival. Worth the time of registering on the Karisma website. The wind was quite strong the first couple of days but settled enough to do some snorkeling off the beach for a few days. Some small colourful fish in the man made reef. I think if I'd been brave enough there would have been more to see beyond the sandbags. I did see a couple out further. My one complaint would be the temperature of the gym in the mornings. I run every morning and would stop in for a drink but my travel companions were using the equipment daily. It was warmer in there then outside all but one morning. Eventually someone comes in a puts on the AC but 7:00 am it's HOT. Many have said it before but the staff are phenomenal. Our housekeeper was friendly as was everyone we encountered. Outstanding service from Erbie on the beach. He cleared beds when people didn't use them and was quick to find loungers and drag them across the beach for people laying on the sand. Super friendly and a joy to engage with daily. Sergio at the beach bar lunch (not sure if it was Sergio 1 or Sergio 2) was excellent a keeping our glasses full, chatting and joking with our group. Even connected us with other Canadians that were dining. Our friends were newbies and quickly understood our love of this place. We'll be back.

    Outstanding resort with fantastic staff!

    Reviewed by James M(Port Angeles) on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great place to take a week away from the fast paced life! The resort staff were outstanding in every aspect and give you the special treatment. They go above and beyond to make sure you are comfortable and happy from the minute you arrive to the minute you leave.The restaurants were excellent with a good variety. Will do it again!

    Great Place, people, food & drink poor accomodation

    Reviewed by 953sales(Norfolk, United Kingdom) on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great resort, staff, cleanliness, choice of food & drink, superb pools, a good choice, sadly let down by the standard of premium room layout and construction and the lack of sun loungers Sea view is a sea view about a 1/4 mile out mainly you see tree tops on floors 4 & 5 lower you see only trees and buildings, so don't expect to see sand and people watch the beach, as you will be disappointed, noisy internally and pointless glass stable door type panel that lets noise into the room and smells from the toilet / bathroom, noise from next door rooms flushing toilets during the night, balcony's over looked so no privacy, lack of sun loungers guests reserving beds from 6.00am.. not a premium resort, more of a challenge than a holiday to get somewhere to lay, standard rooms under tree canopies, dark, humid and damp, no outside space privacy, quite a busy place, 7/10 would be more if the accommodation was better

    Mostly satisfied.

    Reviewed by JohnandJoan2020(Markham, Canada) on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Mostly satisfied; some disappointment. Staff was very friendly and accommodating. Miriam our housekeeper was excellent. Bartender Oubaldo at the swim up bar Gaviotas was exceptional, knowledgeable and generous. Geraldo, a breakfast waiter on the patio at the Seaside Market was friendly, helpful, and gave excellent service. Food was not consistently good. Some meat dishes were not properly prepared. Not up to 5-star rating.