Generations Riviera Maya, by Karisma
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Overview
This 162 suite resort, stretches along a secluded beach, providing indulgences from gourmet cuisine to luxurious suites. Families can relax knowing that their little ones are in good hands with their certified team of professionals at the Eko Kids Club. Guests are invited to customize their Gourmet Inclusive Experience by completing a pre-arrival form online.
The resort is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean.
Inclusions
- Daily activities
- Round-trip airport transfers
- Gourmet Inclusive® restaurants are at complete disposal of all guests, whereas the restaurants and bars of El Dorado Royale and El Dorado Casitas Royal are at the disposal of the adult (18+) guests
- Baby amenities, such as strollers, cribs, baby changing tables, monitors, baby bottle warmers, baby bathrobes and others are delivered to the guests, upon request and subject to availability.
- Nightly entertainment
- 24 hour room service
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Mini-fridge
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Private dining arrangements
Select a room type:
Oceanfront 1 Bedroom Swim Up Suite includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds and 1 sofa bed
- 722 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Living room
- Pillow top mattress
- Smoke-free
Oceanfront 2 Bedroom Swim Up Suite includes:
Room includes:
- 1 king bed and 2 double beds and 2 sofa beds, or 2 king beds and 2 sofa beds
- 1308 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 8 guests in the room
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Living room
- Pillow top mattress
- Seating area
- Smoke-free
- This room consists of an Oceanfront One Bedroom Infinity Suite that connects with an Ocean Front Luxury Junior Suite
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Piñata making
- Various colouring games
- Experimenting
- Design activities
Eko Kids Club
Generations EKO KIDS CLUB offers supervised activities for children ages 4 to 12 years old. The EKO KIDS club is a safe and fun place where kids can enjoy movies, video games, books and arts and crafts.
Open from: 9:00 a.m. to 5:00 p.m.
Age range: 4 to 12
Little Eko Chefs Program
The LITTLE EKO CHEFS PROGRAM is designed to provide little guests with the memorable and joyful experience of cooking! It is considered to be the-first-of-its-kind program, incorporating historical and cultural facts and eco-friendly food basics.
Open from: 3:00 p.m. to 4:00 p.m.
Age range: 4 to 12
Age ranges
- Children ages: 0 to 17
The age range below will determine the quantity of children during booking.
Bars and entertainment
Type | Amenities | |
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Tamarind |
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Swell |
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Sling |
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Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- Business centre ($)
Dining
Type of restaurant | Type of cuisine | Open for | Additional information | |
---|---|---|---|---|
Chef Market |
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HAAB |
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Jade |
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Palms Gourmet Terrace Seafood Grill |
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Wine Kitchen Restaurant & Tasting Room |
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Facilities
- Suites: 162
- Built in: 2014
- Eco-friendly hotel
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
- Yoga
Location
Km 45, Carretera Cancun-Tulum
Riviera Maya, Mexico
(52) 998 8728030
32 km from CUN
- Beach front
- Private beach
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Outdoor pools: 2
- Cabanas: Included
Water sports
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site ($)
Other sports
- Aerobics: On site
- Bicycles: On site
- Tour excursions: On site ($)
Other activities
- Arts and crafts: On site ($)
- Daily activities: On site
- Games room: On site
- Water Polo
- Themed Shows
- Fitness Classes ($)
- Beach volleyball
- Dance lessons
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Business centre ($)
- Catholic wedding chapel ($)
- Concierge
- Currency exchange ($)
- Dry cleaning ($)
- Gift shop ($)
- Grocery items ($)
- Laundry facilities ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Wedding chapel ($)
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.