Occidental at Xcaret Destination
Check availability
Beach
Pool
Lounge
Lobby
Front desk
Royal pool area
Main pool
Second pool
Swim-up bar
Lobby bar
Royal service restaraunt
Gym
Kids club
Wedding
River show
La Hacienda
D'Oriental
Los Olivos
Pool bar
El Pescador
Tennis court
Beach
Pool
Lounge
Lobby
Front desk
Royal pool area
Main pool
Second pool
Swim-up bar
Lobby bar
Royal service restaraunt
Gym
Kids club
Wedding
River show
La Hacienda
D'Oriental
Los Olivos
Pool bar
El Pescador
Tennis court
TripAdvisor rating from 19423 reviews
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Overview
Tucked within an ecological and historical preserve, the Riviera Maya All-Inclusive resort Occidental at Xcaret Destination captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. This Riviera Maya resort is located adjacent to the eco-archeological Xcaret Park in the heart of Riviera Maya, 45 minutes from Cancún and 10 minutes from Playa del Carmen, this resort boasts winding river channels, free-form pools and variety of gastronomic options.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- See included meal plans
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
Select a room type:
Deluxe Room includes:
Room includes:
- 1 king bed, or 2 double beds
- 342 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
Deluxe Room
Deluxe Concierge includes:
Room includes:
- 1 king bed, or 2 double beds
- 342 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
Deluxe Room
Additional details:
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of champagne in room upon check in.
Deluxe Unlimited Xcaret Experience includes:
Room includes:
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
Deluxe Room
Additional details:
UNLIMITED XCARET XPERIENCE
Exclusive benefits include:
• VIP hotel check-in with Mayan Welcome.
• In-room robes and slippers during the whole stay.
• Bottle of tequila and fruit plate in the room.
• Complimentary mini-bar (daily refill).
• All day unlimited access and multi-entrance to Xcaret park during the whole stay.
• 10% off souvenirs shopping stores at Xcaret Park (Restrictions might apply).
• 30% off 80-minute “WAYAK” Special Mayan Massage (Not combinable with other promotions).
• $420 USD in additional resort coupons to be used towards tours and activities at the Xcaret and Xel-ha Park (Restrictions apply. See hotel for further details).
Junior Suite includes:
Room includes:
- 1 king bed and 1 sofa, or 2 double beds and 1 sofa
- 506 square feet
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
Suite Royal Level includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
Additional details:
Royal Level inclusions:
- Private check in and check out in exclusive Royal Level Lounge
- Personalized concierge services
- Fruit plate in room upon check in
- Premium amenities in room
- Nightly turndown service
- Exclusive a la carte restaurant for breakfast, lunch and dinner
- Exclusive pool area and solarium
- Wifi included and complimentary internet at the Royal Level Lounge.
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
Kids Club
Age range: 4 to 12
Teens Club
Age range: 12 to 18
Age ranges
- Children ages: 2 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Lobby Bar |
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Bar Terraza |
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Bar Hundido |
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Beach club Bar |
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Bar La Bodeguita |
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Bar El Lago |
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Disco Palenque |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby ($)
- Room ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Le Buffet |
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Club de Playa |
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D'Oriental |
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Sonora grill |
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Los Olivos |
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La Piazza |
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El Pescador |
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Paco's Tacos |
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La Hacienda |
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El Lago |
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Facilities
- Rooms: 765
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
Location
Carretera Federal Chetumal
Puerto Juarez Km 381
Puerto Juarez, Mexico
+52 (984) 871 5400
60 km from CUN
Meal and plan options
- 24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Jetted pools: 10
- Outdoor pools: 4
Golf
- Mini golf: On site
- Putting green: On site
Water sports
- Dive shop: On site ($)
- Scuba diving: On site ($)
- Snorkeling: On site ($)
Other sports
- Aerobics: On site
- Tennis courts: On site
Other activities
- Arts and crafts: On site ($)
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
Shops and services
- ATM ($)
- Business centre ($)
- Currency exchange ($)
- Gift shop ($)
- Grocery items ($)
- Laundry services ($)
- Medical services available ($)
- Multilingual staff
- Parking
- Tour desk ($)
- Jewelry store ($)
- Clothing store/boutique ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.