Occidental at Xcaret Destination
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Overview
Tucked within an ecological and historical preserve, the Riviera Maya All-Inclusive resort Occidental at Xcaret Destination captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. This Riviera Maya resort is located adjacent to the eco-archeological Xcaret Park in the heart of Riviera Maya, 45 minutes from Cancún and 10 minutes from Playa del Carmen, this resort boasts winding river channels, free-form pools and variety of gastronomic options.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- See included meal plans
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms
All rooms include:
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service ($)
- Safe
- TV
Select a room type:
Deluxe Room includes:
Room includes:
- 1 king bed, or 2 double beds
- 342 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
Deluxe Concierge includes:
Room includes:
- 1 king bed, or 2 double beds
- 342 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
Additional details:
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of champagne in room upon check in.
Deluxe Unlimited Xcaret Experience includes:
Room includes:
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
Additional details:
UNLIMITED XCARET XPERIENCE
Exclusive benefits include:
• VIP hotel check-in with Mayan Welcome.
• In-room robes and slippers during the whole stay.
• Bottle of tequila and fruit plate in the room.
• Complimentary mini-bar (daily refill).
• All day unlimited access and multi-entrance to Xcaret park during the whole stay.
• 10% off souvenirs shopping stores at Xcaret Park (Restrictions might apply).
• 30% off 80-minute “WAYAK” Special Mayan Massage (Not combinable with other promotions).
• $420 USD in additional resort coupons to be used towards tours and activities at the Xcaret and Xel-ha Park (Restrictions apply. See hotel for further details).
Junior Suite includes:
Room includes:
- 1 king bed and 1 sofa, or 2 double beds and 1 sofa
- 506 square feet
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
Suite Royal Level includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
Additional details:
Royal Level inclusions:
- Private check in and check out in exclusive Royal Level Lounge
- Personalized concierge services
- Fruit plate in room upon check in
- Premium amenities in room
- Nightly turndown service
- Exclusive a la carte restaurant for breakfast, lunch and dinner
- Exclusive pool area and solarium
- Wifi included and complimentary internet at the Royal Level Lounge.
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
Kids Club
Age range: 4 to 12
Teens Club
Age range: 12 to 18
Age ranges
- Children ages: 2 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
Type | Amenities | |
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Lobby Bar |
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Bar Terraza |
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Bar Hundido |
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Beach club Bar |
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Bar La Bodeguita |
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Bar El Lago |
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Disco Palenque |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby ($)
- Room ($)
Dining
Type of restaurant | Type of cuisine | Open for | Additional information | |
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Le Buffet |
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Club de Playa |
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D'Oriental |
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Sonora grill |
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Los Olivos |
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La Piazza |
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El Pescador |
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Paco's Tacos |
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La Hacienda |
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El Lago |
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Facilities
- Rooms: 765
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
Location
Carretera Federal Chetumal
Puerto Juarez Km 381
Puerto Juarez, Mexico
+52 (984) 871 5400
60 km from CUN
Meal and plan options
- 24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Jetted pools: 10
- Outdoor pools: 4
Golf
- Mini golf: On site
- Putting green: On site
Water sports
- Dive shop: On site ($)
- Scuba diving: On site ($)
- Snorkeling: On site ($)
Other sports
- Aerobics: On site
- Tennis courts: On site
Other activities
- Arts and crafts: On site ($)
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
Shops and services
- ATM ($)
- Business centre ($)
- Currency exchange ($)
- Gift shop ($)
- Grocery items ($)
- Laundry services ($)
- Medical services available ($)
- Multilingual staff
- Parking
- Tour desk ($)
- Jewelry store ($)
- Clothing store/boutique ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
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- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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