Caribe Hilton

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7242 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    It’s back, better than ever! BUT I hope you dont like to drink cocktails while on vacation....

    Reviewed by YoMama225() on May 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was here during the first week it reopened. Even watched ribbon cutting ceremony. It’s absolutely beautiful property with amazing grounds, pools and amenities. Its completely different than the previous pre-hurricane hotel.... so do not read old reviews. Pro’s: service is amazing, pools, beach area, swim up bar, cabanas, beach area, floating lounge.... amazing. All are very well done. Tennis courts and fitness center are above average. Rooms are brand new and fantastic. Open air lobby is beautiful and makes you truly feel like you’re in the tropics and on vacation. Definitely one of the nicest resorts in the area. Cons: Kiddy pool is tiny and too small which means kids flow into the main pool. Not a fan of kids being mixed in adult areas... Especially because this was a kid free weekend for me. Limited pool deck seating, towels were laying all over unused/abandoned loungers so it always looks full but most are abandoned. But most importantly: YOU CANNOT GET AN ADULT BECERAGE BEFORE 11am. I was shocked that I couldn’t have a Bloody Mary with my beach resort breakfast. My husband drinks a screw driver at brunch whenever we are on vacation... not happening here at this resort. When bar finally opened, is stayed Chronically backed up. Took forever to get a drink each and every time. It was extremely frustrating. No one comes by your poolside lounger and takes orders or brings you drinks. No one serves you snack, appetizers or lunch. You have to pack up all of your stuff if you want to eat or take turns fetching your own drinks (expect a 30 min trip/wait whenever you go to get a drink at the bar) We were so frustrated that we went to the corner store and purchased alcohol to make our own poolside drinks. This little store even packed us a cooler. On a side note, this cute little mom and pop corner store (large yellow awning to the left as you walk up the Hilton drive way) is SO close and has loads to offer to fill in the gaps at Hilton. It’s also a cute surfer style bar serving beer at 1.75 a piece and mixed drinks for $3. They sell single beers of almost every variety and also cases. So it’s a booze store/bar/ convenience store.... Sunscreen, snacks, full service Latin food next door with a great breakfast.

    Most beautiful hotel in San Juan.

    Reviewed by Roberto L() on May 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    After a lengthy renovation The Cribe Hilton is open and ready to exceed expectations. The staff here are 2nd to none and know how to make you feel welcome and appreciated. The view of the ocean, from the lobby, is breathtaking. Every amenity you need is available on site.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Gorgeous and totally redone!!!

    Reviewed by 779jeffs(New York City, New York) on May 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was lucky enough to be one of the first guests to check in to the just reopened Caribe Hilton!! One word... gorgeous!! From the moment you walk in the hospitality and amazing water views will make you go wow!! The entire team here has worked so hard to reopen the Puertorican Icon of a hotel. The rooms are large and brand new. The restaurants weren't all opened yet, it what was, was very good. The bartenders at the pool bar, Hiram,Jose and Roberto will make your stay very enjoyable with some Pina Coladas that are perfecto!!! I will be back here with my family as soon as I can!

    Newly renovated Caribe Hilton Hotel

    Reviewed by JUAN285(San Juan, Puerto Rico) on May 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    After the hurricane in 2017, the hotel has been completely renovated. We stayed for the opening date and one more night. Everything was outstanding. The property is beautifully done. The staff was outstanding and most pleasant. Everything was, how can we please you. Plan to go back for a summer stay with my children and grandchildres.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Back and better than ever!

    Reviewed by Eliezer P() on May 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Caribe Hilton is a historic hotel, first Hilton outside of mainland USA. After the hurricane it was closed for full renovation. It opened yesterday Wednesday, May 15th. Im glad to be able to be one the furst guests. Amazing rooms. Everyone treated me like royalty. There are still some glitches in service but it is understandable. They are learning and getting used to all. The main building is still under renovations. The buildings that are open are the Wave wing (what used to be the Hilton Honors Tower) and the Garden wing. Views from Wave wing are amazing. The beach, the pool, the hammocks are so relaxing. The spa people are sooooo nice and accomodating. Dont miss the spa. Gym facilities are great too! The resort charge amenities are well worth it. I enjoyed them almost all! I will be back!

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