Grand Hyatt Tampa Bay

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4077 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Stay only if you have money to burn.

    Reviewed by qyitrbl(Denver, Colorado) on Feb 28, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I flew in to Tampa ahead of my family and decided to treat myself to a Luxury Hotel. I honestly don’t know what the fuss is all about. This hotel is basic. The bed was hard. The towels were rough. There is no room service available even though their website says it’s available. The ‘late night’ bar was closed when I arrived at 11pm. I found a restaurant a few miles away. Good thing I had a rental as the ‘gift shop’ was also closed and there is no vending. Oh and I paid extra for the ‘view’.

    Saved the day!

    Reviewed by eleshaeggert(Des Moines, Iowa) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I wasn't planning on staying in Tampa but flew in from Chicago and realized I lost my wallet. No drivers license, credit cards, debit card etc. This was a complete disaster, I spent 5 hours on the phone between calling ORD, Airline & hotels but had no luck, this means no rental car or a card to check into a hotel etc. I was traveling with my 16 yr old kid but hotels they are not allowed to check in. I happened to call Hyatt explain my situation, I had other forms of ID and after talking to the Manager we were able to work out the situation and they truly saved our trip! We ended up staying 2 nights with them & was able to even make it to Clearwater Beach for the sunset! I am truly grateful Hyatt came through!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent stay

    Reviewed by jennifertcheshire() on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed at this location for a long wedding weekend. The hotel and amenities are gorgeous, especially the boardwalk and the short pier with the two chairs at the end, such a nice touch. We had a few issues and Steven took care of them right away and provided superior customer service. We will definitely be returning.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Large rooms, clean and great location.

    Reviewed by Colleen T(orlando, United States) on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great location to visit Tampa. Lots within 10-15 minute drive and the hotel was very clean and everyone was wearing a mask. Checked in on app and went straight to room, did not have to meet any staff but when in hallways there is signage about how many in elevator etc. Felt very safe and appropriate given times. Had a great time and hotel room was larger than a normal hotel room. Comfortable beds and great view of the bay.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Exceptional

    Reviewed by wgeary328() on Feb 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    High class staff from the moment you arrive to the time you leave. Exceeded all expectations! Highly recommend staying. Restaurants were awesome, food and service is truly amazing. The rooms are sanitized and cleaning schedules were set up at time of registration.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5