Check-in options and information
Learn what you need before you check in, when to arrive for baggage drop-off and boarding, and which airports have kiosks for printing bag tags and scanning documents.
READY TO CHECK IN?
Download the WestJet app
Check in as early as 24 hours before departure, verify documents, add bags, upgrade or change seats, and access your boarding pass – all from the palm of your hand.
What you need to check in
All guests checking in require the following information:
- Reservation code (6 characters) or ticket number (13 digits)
- Your full name and date of birth as written on your government-issued ID
- For all travel to the USA: Passport or NEXUS information, plus hotel name, destination address, cruise or transit airline
- For all travel outside of Canada: Passport information, and if applicable, Visa or PR card
Check in online if your flight departs within the next 24 hours.
Save on checked bags
Prepay online for the lowest price on your first or second checked bags. Bag fees are higher when checked at the airport. Learn more about baggage fees.
Check-in, baggage drop-off, and boarding times
Timing below is shown in minutes before scheduled flight departure and applies to all check-in options.
Guests who arrive after the boarding gate cut-off time will be refused transport on that flight. Guests may be eligible for a same-day change under certain conditions.
| Recommended airport arrival time | Recommended baggage drop-off time1 | Check-in cut-off time | Boarding gate arrival time | Boarding cut-off time | |
|---|---|---|---|---|---|
| Domestic | 2 hrs |
1.5 hrs |
45 min |
40 min |
10 min3 |
| United States | 2.5 hrs |
1.5 hrs |
1 hrs2 | 40 min |
10 min3 |
| International | 2.5 hrs | 1.5 hrs | 1 hrs2 | 40 min | 10 min3 |
1 Baggage will be accepted up to three hours before the scheduled time of flight departure at most locations. Checked baggage is accepted until the check-in cut-off time.
2 International check-in cut-off time is 1 hour before estimated time of departure at most airports, but 1 hour 15 minutes at Calgary (YYC), Edmonton (YEG), Toronto (YYZ), and Vancouver (YVR).
3 Boarding Gate cut-off time on Boeing 787 aircraft is 15 minutes.
For flights departing out of Canadian airports, check security wait times to make sure you have enough time at the airport to get to your gate before your flight boards.
Airport kiosks
Once you have checked in online, scan your boarding pass at an airport kiosk to print bag tags and scan any required travel documents (e.g. passports, NEXUS, visas, or PR card).
