Sandos Cancun Lifestyle Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 6187 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Horrible and dirty hotel. Not a 5 stars hotel

    Reviewed by Hectorargenis() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    this hotel is just is the worst hotel i ever seen, they said are 4 Diamond but that is liar. Cold buffet food, horrible room conditions, mold on my bed, shower just doesn’t work, The hotel is Boring, nothing to do, if you have kids don’t come here, if you are a party people don’t come here, if you are a Luxury people don’t come here. in the floor 7 the have a water full coming from the ceiling. The have a nice pool area, and beautiful beach front, but this hotel is not 5 star hotel.

    Nick G

    Reviewed by W8528IYnickg() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    AVOID THIS HOTEL!!....Shocking service, rubbish entertainment, bland boring and cold food, Had to pay hundreds of extra pounds to move to another hotel. When we complained the management got angry and abusive. Would not give our hotel tax overpayment back. Even stopped the taxi from driving to the main door so we had to carry all our luggage to the car.. Unbelievable immature and inexperienced young management.. We will definitely be taking this further with Sandos head office.. SHOCKING!!!!

    Amazing!

    Reviewed by Vivian G(São Paulo, Brasil) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sandos is an incredible resort: extremely clean, everyone is polite and geniunely interested in knowing each guest. It was a pleasure to stay there and I’d most definitely visit it again. Special shotout to Bernardo for being the best crew member ever.

    Birthday trip!!

    Reviewed by CarolBlondie() on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I visited the Sandos resort with 7 friends for a friends birthday! Its a fabulous fun resort with plenty of activities going on through the day and night! The staff are friendly and attentive and the events team are lots of fun especially Bernardo from entertainment!! The pool restaurant staff are also guaranteed to ply you with plenty of Mexican Water ??

    Paradise!

    Reviewed by Samiratoronto() on Dec 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Where do I begin! I've been to cancun quite a few times but this resort took my breath away from the first day. Number one, the service is absolutely amazing. They go above and beyond to make sure your stay is comfortable and amazing. Second, the beach is amazing! Clear water,no rocks, white sand. We were very impressed with the small detailing of this resort. I noticed that the guests dont tip much here. Please guys, the staff here work very hard to give you an amazing service and our tips is what they rely on to make a living, they deserve to be tipped! Please dont be cheap! All in all an amazing stay! Thank you sandos cancun lifestyle resort! I will definitely let everyone know to bring you more business!