Sunscape Star Cancun
Check availability
Lobby
Lobby Bar
Main Pool
Main Pool
Sun Club Adults Rooftop Pool
Cayenne
Chopsticks
Bluewater Grill
Da Mario
Windows International Buffet
Star Plaza Food Court
Coco Cafe
Beach Bar
Spa
Kids Club
Twinkle Rooftop Bar Artist Rendering
Lobby
Lobby Bar
Main Pool
Main Pool
Sun Club Adults Rooftop Pool
Cayenne
Chopsticks
Bluewater Grill
Da Mario
Windows International Buffet
Star Plaza Food Court
Coco Cafe
Beach Bar
Spa
Kids Club
Twinkle Rooftop Bar Artist Rendering
Please note
New to WestJet Vacations, Sunscape Star Cancun will open in November 2019. Please be aware that ongoing work and finishing touches may be visible throughout the property. Some services and amenities may be affected, however all efforts will be made to minimize any impact to guests.
Overview
Sunscape Star Cancun is an all-new, fun-filled family resort. Set beachfront along the Caribbean Sea, the resort is 30 minutes from the Cancun International Airport. The resort’s prime location is close to the wonders and ruins of the Mayan Riviera and adjacent to the Puerto Cancun Golf Club.
Inclusions
- Round-trip airport transfers
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- A/C
- Alarm clock
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- TV
- Spacious bathroom with vanity and shower
Select a room type:
Deluxe Ocean View includes:
Room includes:
- 1 king bed, or 2 queen beds
- 478 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Connecting rooms available (subject to availability)
- Smoke-free
Deluxe Ocean View
Sun Club Deluxe Ocean View includes:
Room includes:
- 1 king bed, or 2 queen beds
- 478 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Smoke-free
Sun Club Deluxe Ocean View
Additional details:
All Sun Club rooms offer the following additional amenities and services:
- Personalized check-in and checkout with concierge service
- Preferential status and amenities
- Private Sun Club snack bar and private service
- Access to private Sun Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors
- Complimentary business center in the Sun Club Lounge
- 24-hour room service included
- Exclusive daytime access to the adults-only rooftop pool
- Complimentary access to hydrotherapy spa area once during stay
- Pillow menu available upon request
- Upgraded bath amenities
- Upgraded mini-bar service (refreshed daily)
- Gaming consoles menu available upon request and subject to availability
- Exclusive access to Bluewater Grill Restaurant for lunch
- Bathrobes and slippers
- Daily maid and turn down service
Family Connecting Suite includes:
Room includes:
- 1 king bed and 2 queen beds
- 956 square feet
- Minimum 1 adult, maximum 5 adults
- Maximum 5 children
- No more than 6 guests in the room
- Balcony
- Concierge service
- Smoke-free
- Two connecting rooms: one Deluxe Ocean View room with a king size bed and a second Deluxe Ocean View room with two double beds
Sun Club Family Connecting Suite includes:
Room includes:
- 1 king bed and 2 queen beds
- 956 square feet
- Minimum 1 adult, maximum 5 adults
- Maximum 5 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Smoke-free
- Two connecting rooms: one Deluxe Ocean View room with a king size bed and a second Deluxe Ocean View room with two double beds
Additional details:
All Sun Club rooms offer the following additional amenities and services:
- Personalized check-in and checkout with concierge service
- Preferential status and amenities
- Private Sun Club snack bar and private service
- Access to private Sun Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors
- Complimentary business center in the Sun Club Lounge
- 24-hour room service included
- Exclusive daytime access to the adults-only rooftop pool
- Complimentary access to hydrotherapy spa area once during stay
- Pillow menu available upon request
- Upgraded bath amenities
- Upgraded mini-bar service (refreshed daily)
- Gaming consoles menu available upon request and subject to availability
- Exclusive access to Bluewater Grill Restaurant for lunch
- Bathrobes and slippers
- Daily maid and turn down service
Amenities & activities
Accessibility
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
Explorer’s Club
The Explorer’s Club for Kids, features activities supervised by their Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
- Arts & Crafts
- Indoor game room
- Storytelling and music
- Treasure hunts
- Sandcastle contests
- Board games and video games
- Kids stage/mini theater
- Movie zone
- Surf pool
- Climbing wall
- Light snacks area
Open from: 9:00 a.m. to 10:00 p.m.
Age range: 3 to 12
Core Zone Teens Club
Teenagers have the Core Zone Teens Club to socialize, play sports or games, and relax. Parents are welcome too! Activities include but not limited to:
- Social events including disco mixers
- Snack bar with non-alcoholic drinks and snacks
- Video games: Xbox 360®, Wii® and PlayStation®
- Ping-pong
- Pool table
- DJ booth
- Cinema
- Air hockey
Open from: 11:00 a.m. to 7:00 p.m.
Age range: 13 to 17
Age ranges
- Children ages: 3 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Sharky’s |
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Tortuga |
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Sea Breeze |
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Starlight |
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Twinkle Rooftop Bar |
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Veranda |
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Minimum age restrictions apply, picture ID required.
Check-in and check-out times
Check-in time: 3:00 p.m.
Check-out time: 11:00 a.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Windows |
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Sunny Side Grill |
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Chopsticks |
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Da Mario |
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Cayenne |
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Bluewater Grill |
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Star Plaza |
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Coco Café - 24hrs |
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Un-Wined* |
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Facilities
- Rooms: 416
- Property view: Ocean View
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site
- Spa treatments: On site ($)
- Water circuit ($)
Location
Lote 1-03, Manzana 12, Supermanzana 84
Cancun, Quintana Roo , Mexico 77520
(52) 998 891 4646
21 km from CUN
- Beach front
- Public beach
Meal and plan options
- 24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Heated pools: 1
- Kids' pools: 1
Water sports
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site
Other sports
- Aerobics: On site
Other activities
- Beach activities: On site
- Daily activities: On site
- Nightly entertainment: On site
- Ping pong
- Board games
- Kayaks
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange ($)
- Gift shop ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.