Pullman Cayo Coco

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4342 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Visitor

    Reviewed by Kristina D() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is amazing , we had an excellent time while being there , service is wonderful, especially the housekeeper , Yanexy Duarte Guzman , she cleaned out room 24014 every day while our stay and everything was just perfect, clean and there when we needed it ! So happy we stayed at this hotel ! D. Novkovic

    Best vacation ever!!!

    Reviewed by Deebz28() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent my birthday at the Pullman hotel in Cayo Coco. Everything was great from food to drinks. The hotel was super clean and the rooms were nice. Cigar lounge in lobby cant go wrong. Great shows at night and lobby bar open 24 hours.Pullman has some great animators that will make sure you have a great time.Just look for amazing amhed, betty or even adrian. They made my trip unforgettable. Can't wait to go back.

    Amazing holiday

    Reviewed by sandexji(London, United Kingdom) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had such a fantastic 2 week holiday in Pullman. We visited in May 2018. The staff are amazing and very polite. Jordany (hope I’m spelling it correct), Rafael and the other guy(forgot his name) at the theatre bar are amazing, they went above and beyond to make our nights perfect. Yaris at the Italian bar was also amazing, very friendly. The funny guy at the beach bar also. We stayed in a lagoon view room, it was really nice and quiet. Also very beautiful in the late afternoons, just when we were getting back from the beach (see pictures). If you looking for quiet, peaceful room definitely book a lagoon view. The room itself was nice, only thing I can point out is the overpaint here and there, especially where paint meets with tiles. Other than that room was nice, had a nice coffee maker and daily restocked minibar. Sometimes we had to ask the maid twice about coffee pods, I don’t know wherever this was due to short supply or something else. However she did good job on keeping our room clean. Food and restaurants: Before we went I came across reviews that said the wait was long, but I never had to wait for food more than 5 minutes, that was only when I was waiting on the grill/omelette stations and that is normal because the food is being prepared from raw. Food wasn’t something very special, but I always found something good to eat. We loved the Cuban restaurant the best, and I liked the Japanese too. The snack bar was cool, for when I was getting hungry while everything else was shut ?? The beach was beautiful, blue water and white powder sand and was very clean. I liked the cigar bar as I’m a cigar lover. There was a good selection of cigars, that were properly stored in their walk-in humidor. Evening entertainment was very nice, especially liked the rock night and the Cuban or latino night. The drinks: amazing, in country like Cuba you have the best out of the best when it comes to rum and cocktails. I was having Havana Club with my cigar all the time and my partner had all the cocktails she could imagine. Most of the bar mans know their stuff there. We went on a day trip to Moron - the closest town. The trip was called The taste of Cuba, and we absolutely loved it, we went to the town, walked on the streets, visited sugar factory, had a ride on a train (I was one of the lucky two that was in the steam locomotive’s cab), ride on a speed boats and many more. I can not recommend this place enough. I’ll be definitely go back there, hopefully soon.

    Amazing time amazing staff

    Reviewed by Lauraroberts123() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had an amazing trip the staff was awesome!!! The entertainment was great, everyone there was super kind and helpful, Choco and baby junior are a couple of the nicest and outgoing people we met, great entertainers always full of energy and always smiling and making people laugh!! So happy we met so many amazing people on our amazing trip:) 10/10 recommend

    The best vacation ever...

    Reviewed by Michaelp1973j() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I went to Pullman, cause a friend told me about that hotel and he was never wrong about what he told me, was the best vacation I had spent in my hole life, my kids were so happy, the entertainment is amazing, Adrian (Papi in the house) in and example of a gentleman, great worker, he was really nice with mi kids.