TripAdvisor Traveler Rating

First of all I went there with friends and it was the perfect resort Food : 10/10 Even though there is only 3 restaurants a la carte, buffet make it up for the variety. And you don’t have to reserve the restaurants and the waiting time is usually less than 10 minutes. (Try out the burger shack for lunch!!) Cleanliness: 10/10 lots of staff working around making sure everything is perfect. Fun : 10/10 lots of activity and the animacion group is really nice ! I have only good words for Monserat, Max and Rashid !! You made our week really fun !! Loved your energy Beach : 8/10 just because you can’t access it from the sand. You have to go through the dock but then you get in the water with some of the most beautiful fish in the world !! Would I go back ? Definitely

I spent a week at Iberostar Cozumel and was very happy with the service, food and all-inclusive experience. Dressel Divers is located directly on the property, which makes it convenient for divers to get to all the amazing dive spots in Cozumel. One thing I will say is that there are a lot of guests that are divers, which has its' pros and cons, as it means that when the Port is open and the divers are all out at sea, the resort is nice, quiet and the pools and restaurants are not that busy, but when the Port is closed and diving is not permitted, the resort is quite busy, as most people tend to stay on the property, rather than heading into town or exploring other areas of Cozumel. During my time, the entertainment team of Monserrat and Rocio were very helpful and worked hard to get to know my family and involve us in many of the activities available at the resort, like Mexican Bingo and many of the pool related games and competitions. Both have very friendly and engaging personalities and we enjoyed talking to each of them every day. Throughout the day, you could see them working hard learning the names of each of the guests and making them feel welcomed and included at the resort. I had the opportunity to do both aquatic exercise and sunset yoga several times with Manolo and each time, I was very impressed with his level of energy and knowledge that he has for so many of the physical activities that he runs at the resort, in addition to managing the gym and providing personal training for some of the guests. I would highly recommend doing at least one sunset yoga session with him, as the views are amazing and he truly knows his yoga positions and how to put them in order, so that the entire session flows together. I have to give a shoutout to the maintenance team, as I had an issue with my air conditioning and rather than trying a few things within a short amount of time, the second maintenance person that I had, took the time to carefully check out all parts of the air conditioning unit, to find out what the issue was and then made sure that it worked before leaving. Unfortunately, I did not get his name, but if I did, I would definitely include it in this review. One of the members of my family has a strong allergy to coconuts and we were very impressed when Yexmi introduced herself to us and asked us who had the allergy and then told us that she is responsible for ensuring that people with food allergies are taken care of at the resort. She then proceeded to show us which food items contained coconut, so that my family member could avoid these items. I would highly recommend Iberostar resort to my friends and family.

The rooms were very good. Any problems we did encounter were dealt with. The food ranged from average to good. Not 5 star, but certainly acceptable. The property is beautiful and you can’t beat the dive shop on property with its own dock. Perfect for a diver and non-diver couple.

Excellent resort in the nature. The rooms are the right size, clean and efficient. There is excellent snorkeling and catamaran facilities. The bunglow concept for each room is excellent. There is a flock of flamingoes, a few parrots, and some other wildlife at the property that gives a feel of tropical forest. The food is great at some of the restaurants, and there is a lot of variety. We did have a minor hiccup when checking in as we booked two rooms and they thought there were 3 adults and 1 child. However, they resolved everything the next day.

Great service, excellent price, couldn't be more pleased. I will be back! Dressel divers is awesome, Chris is a very knowledgeable divemaster. Grounds are kept neat and clean. I felt safe on the resort and going shopping in town. The buffet offers a huge selection and variety every meal.