Harbor Beach Marriott Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3665 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    terrible front desk service

    Reviewed by Paul G(Hamilton, New Jersey) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Called to reserve a stay, as Titanium, I asked if upgrade was possible as I had my son staying with us and hoped for a larger room. First issue is the front desk placed me on hold 4 separate times, grilled me 4 times more as to why I asked to speak with a front desk manager- finally spoke with someone who informed me that they would pass me though and then waited an additional 10 minutes.. finally spoke w additional person who stated that- with quite an arrogant tone- i will put you in a suite that is under construction, has no balcony as that too in under construction, and - rest assured you will hear banging from 9 to 5! I then asked to (again) speak w front desk manager- she too had quite a tone and advised hotel under construction and the first front desk person surely must have advised me of such! i stayed here in the past and had great experience- guess since the merger-- customer service for the diehard loyalists has gone to the wayside! however, instead stayed at Singer island and experince was outstanding!

    Individual ratings:

    Service

    Service-1

    Long werkend

    Reviewed by kathys670(Hewlett, New York) on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Celebrating 26 years and couldn’t have picked a better place. A room with a panoramic view of the ocean, the pool resort area and the intercostal waterway. A private beach, spa service and a fun pool area. Something for everyone. Outdoor restaurant and bar and extraordinary breakfast restaurant. Service was excellent . Thank you for wonderful weekend.

    Not bad but could be better

    Reviewed by Luke P() on Oct 07, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I spent a full week for a business conference. The beach, pool and rooms were very clean and well-kept. The large conference rooms however smelled musty and many conference goers commented how they felt congested after the first day. In fact, on the third day, myself and others were experiencing full-blown allergy issues. The only tolerable part was getting fresh air in the evenings on the beach or at the pool. The restaurant had decent food, but the limited menu was not enough for a 5 day conference. All in all, the places "outside" were amazing, everything "inside" was ok, except the conference rooms - the HVAC in there was awful. I think the resrtfell short of a 4 star due to limited dining. I would rank it 3 star. All that being said, it was still the best location for a business conference I have been to.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3

    Business trip

    Reviewed by chickman2016(North Carolina Mountains, North Carolina) on Oct 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the Marriott Harbor Beach Resort the middle of September and it was lovely. The grounds are so well kept, big beautiful pool with cabanas. The lobby is very greeting and the staff is very friendly. The spa is very nice as well. My oceanfront room was very nice. I like that it was tile and not carpet. I ate at Riva's for breakfast and it was wonderful. The only negative I can say is that they were doing some renovations and the lobby had huge black curtains blocking a lot of your view from the lobby, but I understand everyone has to renovate and I actually appreciate the fact that they are trying to keep it up to date. Great place for couples or families.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    A Must Stay! Fantastic Resort

    Reviewed by Devin K(Miami, United States) on Oct 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What an incredible hotel! When your here, you're not just vacationing, you're living your best life. The hotel was completely and beautifully redone so everything is fresh and clean. They staff was fantastic, including Ed out at the beach Tiki Bar. I mentioned my wife's birthday to the front desk staff and they sent up an amenity and a happy birthday card to her. They really went out of their way to make it special for her. We went for the beach, which was super clean (no seaweed) and the water was crystal clear. As the sun started going down, we decided to switch to the pool. Staff there was great too. It was a wonderful weekend getaway. Do yourself a favor and treat yourself here! Start living folks!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5