Courtyard by Marriott Waikiki Beach

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 541 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Top notch service

    Reviewed by TidyB94(Cleveland, Ohio) on Mar 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the Courtyard Waikiki for 3 nights recently. I had a minor concern while there that I asked for assistance. I was blown away by the level of professionalism and accommodation provided by the front desk staff and Manager Larissa Candida. Anna and several of the other fine women working the front desk always were welcoming and caring. They quickly responded to my questions and did so with a smile. Manager Larissa took it to another level with personal attention, a surprise care gift, and personally introduced herself. She quickly dissolved my concerns and has been a true ambassador of service ever since with ongoing communication and stellar care. Thank you, CY Waikiki staff and Larissa for a pleasant and memorable experience. I look forward to my next stay with you. Mahalo

    Waikiki Beach - good location & reasonably priced

    Reviewed by st25w(Paris, France) on Mar 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    As others have said, check-in was efficient, no upgrade available for elite as a franchise hotel, no welcome drink or snack.Liked the little pineapple candies. The room was small but comfortable. The view from my room on a high floor was nice. Centrally located and about a 10 minute walk to the beach. Problem with door no closing/locking was fixed immediately with no problems.

    Individual ratings:

    Location

    Location-4

    Service

    Service-3

    Value

    Value-3

    Great location, great price, great service!

    Reviewed by olgavoronkovich(Redding, California) on Mar 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had to find a hotel last minute and were lucky to get an amazing deal on this hotel. We could not be happier with the location, so close to everything, yet away from main loud street! I had to do some work while traveling, and their lobby had a great semi private section with large desks that were perfect for some computer work in the morning. Room was comfortable and clean. Our housekeeper Zoraida was amazing, she made our stay special!

    My Last Stop on World Business Trip

    Reviewed by Rod Y(Adelaide, Australia) on Mar 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Chose this hotel as it was Marriott/SPG hotel, and all others were well over budget. Disappointing but comfortable. No lounge, so no free meals or drinks. Check-in efficient. Upgrade was poor room very small No actual restaurant, had to use the restaurant next door Bar was pleasant and friendly Room small and shower could hardly move in, very noisy, the hotel provides ear plugs. Suggest looking at the Marriott Or Sheraton unless on a budget, below par for a Platinum member. Check-in - 7/10 Room - 4/10 Food - 7/10 Service - 8/10 Atmosphere - 7/10 Overall - 6.75/10

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-1

    Service

    Service-4

    This place is a DUMP!

    Reviewed by flyer5963(London, United Kingdom) on Mar 09, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This hotel is, unkept, OLD, loud, dirty!! They should loose their ability to keep the Marriott branding. If you have any other choice, take it. If this place has ANYTHING about it that I would give it credit for, is that it's close to good shopping. But the walls are thin and you hear EVERYTHING that your neighbors are doing and the outside noise is horrible too!

    Individual ratings:

    Location

    Location-3

    Service

    Service-2

    Value

    Value-1

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