Hotel

The Royal Hawaiian, A Luxury Collection Resort

Honolulu 5.0

Overview

Built in 1927 on the former playground of Hawaiian Royalty, the iconic Royal Hawaiian, a Luxury Collection Resort, known as the “Pink Palace of the Pacific,” ushered in a new era of luxurious resort travel to Hawai‘i. A landmark on the world-renowned Waikīkī Beach, this resort stands on 14 acres of Waikīkī beachfront and maintains its original grandeur while offering a rejuvenated sense of place.

Contemporary updates blend effortlessly with its signature grand hallways and Spanish-Moorish cupolas, presenting a chic atmosphere that is elegant, yet sophisticated - where personalized services and singular experiences promise a vacation unlike any other. 

Resort Fees: 42 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

528

Rooms

Historic Room
  • 1 king bed
  • No more than 2 guests in the room
Historic Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Complimentary toiletries

Historic Garden
  • 2 double beds
  • Views of the Coconut Grove or Gardens
  • No more than 4 guests in the room
Historic Garden
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Complimentary toiletries

Historic Ocean
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 3 guests in the room
Historic Ocean
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Complimentary toiletries

Amenities


Location

Address
2259 Kalakaua Avenue, Honolulu, Hawaiian Islands, 96815, United States of America
15 km from HNL airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 3.5
TripAdvisor users rated this property 2 out of 5

Royal ? Far far from it

Puhup_Verma (New Delhi, India) on Apr 12, 2024

If this is the "best" Honolulu has to offer , I shudder thinking about the rest. Here's a point-by-point description of our disappointing stay at this 'iconic hotel'. Check-in / Check-out at Reception : First & foremost , there was no separate desk for Bonvoy elites. While check-in was relatively smooth , check-out was a textbook example of "preferential treatment". There was only one lady staff member at the desk , and she was so "starstruck" by a caucasian couple checking-in that she found even our "presence" to be raining on her parade. When our turn came , not only did the over-enthusiasm / chirpiness / smiles disappear , she actually put a "COUNTER CLOSED" signboard in front of her ( which indirectly meant "the entire reception is closed" ) . When I politely requested her to process my check-out ( as I was getting late for my flight to Tokyo ) , she bluntly SNAPPED back saying "I am busy on the phone". Luckily , a very courteous gentleman / colleague of hers saw the last minute or so of this appalling misbehaviour , and volunteered to help us out. This incident in itself is enough to dissuade anyone from returning back. Rooms : Both our rooms were in the Mailani Tower on the 12th floor , and all thanks to our Gold Elite status , upgraded to an "Ocean Corner" & "Premier Ocean King" room. The first impression was good , and the fabulous views of Waikiki were worth every penny spent. But this joy was shortlived. Just a few hours after checking-in , we spotted a MASSIVE COCKROACH in our room. And if someone coming from a tropical country like India calls it "massive" , you better take his word for it. The housekeeping was called , and they were able to retieve it. But there was no apology whatsoever , nor an offer to change the room. On closer inspection , the balcony of our "Ocean Corner" room had visible cracks , and one can sense that it's gradually drooping. A big safety concern indeed. Another safety issue worth highlighting : Any random person ( example : Uber Eats deliveries / etc. ) can freely walk right till your room / floor , with no check at all. Mai Tai Bar : Lively. But the service is erratic , with frequent change of servers. Asking for your check is a struggle in itself , as your server would be busy with another table. After a very patient wait of 15-20 mimutes , you'll inadvertently walk down to the bar to sign / pay yourself. As mentioned in my reviews before , we find the concept of "obligatory percentage tipping" at luxury establishments repulsive , but still succumb under peer pressure. Paying gratuity for the mediocre service here was hurtful to say the least. Beach : Yet again , "preferential treatment" at its best. There was a desk handing out beach towels , with atleast 5-6 attendants. There wasn't a concept / requirement of a queue , and everyone would simply approach the desk directly. Sadly though , we did not come in this bracket of "everyone" , and the ringleader of the attendants would "school" us to stand in a non-existential line. Just seconds later , any caucasian guest coming in would be handed over the same beach towel without any stipulations. Staying at The Royal Hawaiian was sadly not a memorable experience for us. I might stay here again , only because of its iconic value & the panoramic views the rooms offer.

TripAdvisor users rated this property 4 out of 5

Great Spring Experience

kateg049 (Buffalo, New York) on Apr 08, 2024

Stayed for two nights in March 2023 in the original tower. Rooms are on the small side, but that is to be expected for a hotel built in the 1920s. The robes were nice, the amenities in the bathroom were great, and if you could look past the size, the rooms were comfortable. The pool is very small and hard to get a chair. Although they did have an attendant walking around to assist which was a nice touch. The next resort I stayed in Oahu needed that and it wasn't offered. The Mai Tai bar is great, delicious (but expensive) drinks. Got the coffee and pastries at the coffee shop. The coffee was sub par, the next day I preordered at Vintage Island Coffee instead and had a much better coffee. The two best parts of this hotel are the location and the activities. The resort is set back from the street, right on the beach so much quieter. Hard to find if you don't know where to look, but in the best way. Close to everything. The activities were amazing. I was only there for two nights and took a tour (not the best), made a bracelet, made a lei, took hula lessons (so good!), took a yoga class, and learned about Hawaiian weaving. All included with the stay. This really added to our trip and helped justify the higher price tag. Can't wait to go back!

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