MGM Grand Hotel & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 30691 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Short of expectations

    Reviewed by TravelerZ21(Anthem, Arizona) on May 06, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    MGM fell far short of expectations. Have stayed many hotels in Vegas, MGM was the most disappointing with respect to expectations. Their app is a great idea, the digital key on your phone is long overdue. So is stable, reliable internet or cell coverage inside the hotel. Even at reduced capacity, MGM does not have the network infrastructure to support the app and digital key throughout the hotel, starting in the lobby and casino floor.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-5

    Value

    Value-3

    The Old Lion

    Reviewed by alisapollack(Lancaster, California) on May 06, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Everyone wanted to Party. But I wouldn't the dealers were Rude. The only nice person helped me and my boyfriend he knew I was disabled so he told us we could park up front. Now that was nice there should be an area where ALL disabled should have the same!

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-2

    Great stay

    Reviewed by sambular2021(Kettering, Ohio) on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A few minor inconveniences. Nothing to ruin the stay or not go back . Fun time, clean newer rooms. Property seemed well taken care of. Front desk staff way more friendly than the Luxor . However, the key cards and elevator situation is a joke .

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    MGM Stay

    Reviewed by lreddix2021(Highland, California) on May 06, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Overall my stay was decent. We had extremely noisy neighbors and the location was creepy. I thought the entrance was for maintenance. The room was very clean but smelled of marijuana. I would never stay on North tower again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-2

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    So glad I got there b4 6/1/21

    Reviewed by desan2ss() on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sorry folks I read reviews over & over and I can’t seem to understand why anyone would be disappointed in the services provided by MGM in this pandemic ??. I encountered great service between fthe front door ...to the room...to pool ....hotel lobby restaurants and back out the door when I checked out

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5