Planet Hollywood Beach Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 443 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Top notch resort with top notch staff

    Reviewed by James M() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best vacation we have been on so far, Pura Vida! This place is a true five star resort in every aspect, the clean spacious room with tons of amenities, beautiful hot black beaches, the highly trained and friendly staff, well maintained pools and property, the bar staff at the prestige pool, and the food! OMG, The food is to die for! We ate everyday at Guy's Burger Joint! All the other restaurants are amazing as well. (Steakhouse, Italian, Japanese, Tex-Mex, O.T Bar and Grill, and the International buffet). We are fairly picky eaters and this place has so much variety to choose from. If you like speciality coffee then Fuel will satisfy those needs...ask for a chocolate cappuccino! I would like to say a special thank you to few people who made our stay exceptional. Kevin at the premium bar is the best. He can keep a great conversation, and makes the 'Real Deal' Margaritas! Go see Kevin and you will not be disappointed. Hope to see you next year buddy! Henry is another person who will make your stay at the resort memorable. He goes out of his way to make sure you have everything possible. Great guy with strong skills in management. I hope Planet Hollywood notices your potential buddy. The last person I would to give credit to is Alonso. We did run into a few issues such as no hot water in the shower, sewage smell coming from the drains, and poor initial service from our personal rider. Alonso was on top of everything, he exceeded all our expectations. We even got set up with a new personal rider (Dayshsn) who deserves a lot of credit for how hard he works. There is just too much to say about this place and not enough space. If your looking for a little slice of heaven, come visit Planet Hollywood in Costa Rica. Pura Vida as my friends in Costa Rica would say. Thank you Planet Hollywood in Costa Rica for making this a memorable vacation. It would not have been the same without all the helpful, and friendly staff. You truly make the resort and Costa Rica stand out from the world. Keep up the good work and we will see you all next year! James and Kelci

    A fabulous all inclusive resort!

    Reviewed by Kevintravelsoften(Waterloo, Canada) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our third trip to Costa Rica however it is the first time we have stayed at an all inclusive resort . The world of all inclusive resorts has certainly changed substantially since my last trip to one based on our stay at the new planet Hollywood Resort in Playa Manzanillo. First off the resort is super nice with beautifully appointed rooms including a shower you could literally put ten people in. We had a ocean front room on the top floor that gave us incredible views of the bay. The food is excellent with a Italian, Japanese, sushi, Tex mex and steak house to choose from. All of the food was top notch and was served al la carte . In the morning we could choose off a breakfast menu although never did because the buffet was so extensive and included egg and omelet stations as well as a waffle and crepe station. The service throughout the property was amazing and all the stall always took the time to say hello and ask how your day was going. My son and I took part in quite a few excursions and received great advise from the staff on which ones to go with but I would like to mention Diego and Briant who were especially helpful. The fitness center which is called Pumped is amazing for those who want to try burning off the wonderful food and free drinks and the staff run various classes throughout the day including yoga, TRX, boot camps , hill runs etc, I managed to take part in a handful and want to mention Geronimo, Jorge, Erick, and Carlota who were all amazing at keeping everyone encouraged and motivated. Lastly I want to mention Henry our personal concierge an incredible guy always energetic and eager to help in any way he can. Henry went way beyond in help to ensue we had everything we needed throughout our stay even delivering o birthday cake when he found out we were celebrating my birthday.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    A week in paradise at Planet Hollywood Costa Rica

    Reviewed by IzaTravels(Montreal) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Where do I begin….!?! First off, the place is brand new and IMMACULATE. Rooms are exquisite and so is the food. Buffets have a huge selection of deliciousness. You won’t know what to pick from but make sure to try the cevice! A la carte restaurants were equally as good. The steak house was our favorite and Guy’s burger joint was a big hit with our group. The pools are beautiful; the gym is phenomenal and up to date. The entertainment/fitness team / is awesome! Many activities scheduled throughout the day. Abrazzos to my friend Raquel with whom we did the nature walk. You are amazing! Geronimo, Gorge, Marvin, it was a pleasure to have met you. We were in the Star Class and it was totally worth it. The special agents are great! Dayshan made sure we were always taken care of and did all our reservations+Keiner was always very generous with giving us information on the activities, the country and the birds ;). Speaking of which, bring your binoculars if you like bird watching, plenty right there on the premises for you (parrots, hummingbirds and morel!!). Star class members have their own pool which overlooks the resort with the most amazing staff at the bar and service! Kevin, Rony, Giovanni, Marco, you guys rock!!! We were never without a drink and yes, they were delicious ;) And finally to the GM, Jonathan, whom we had the chance to meet: your resort is a true gem! It was a real pleasure to have stayed at the Planet Hollywood Costa Rica and be surrounded by the wonderful amenities and staff! We will be back for sure! Gracias! Pura vida!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Vacation of a Lifetime!!

    Reviewed by prlovestotravel(Toronto, Canada) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from THE BEST March Break Ever!! The entire staff including (Dayshan, Giovanni, Rony, Kevin, Reiner, Alonso, Omar just to point out exceptional staff who took care of us during our stay) were amazing and Friendly. The food...WOW, the best all inclusive food we've had and we travel at least 2-3 times per year. The food is all local and the freshest you'll have. The variety was endless and the restaurants were so amazing and delicious. The staff are so attentive and so willing to make your experience more than you can imagine. Management staff were always walking the grounds ensuring all the guests were being taken care of like Stars!! There are so many different excursions to plan that you will not want to miss. We felt so safe and at home at this resort. Nightly Entertainment was fantastic! Our favourite was The Queen concert, local Costa Rican band...boy can they put on a performance and they sounded so much like Queen it was a total awe inspiring show, it felt like we were at a Queen Concert. The resort is built on a mountain beautifully designed and the rooms...OMG they were stunning! So clean and so well kept and maintained daily. If you're not up for walking the resort because of the hills no problem, the cool large golf carts took you around wherever you needed to go, drivers were so friendly and loved to make conversation. This trip inspired me to exercise. The gym is so fully equipped with all the machinery and equipment you need to keep up your daily routine. So many different classes and yoga and Zumba Fitness you can imagine. The gym staff were all so willing to help with equipment or answer any questions we had about fitness, so knowledgeable too. We noticed that there were one on one training and boot camps. The staff get you involved and engaged in all the activities throughout the day. We did zip lining which I highly recommend. We purchased the excursion through Nexus Tours, they were fantastic and funny and make our experience exceptional and beyond what we could have asked for. If you haven't been to Costa Rica, it's a must experience. If you have and love it, you'll want to try out Planet Hollywood, so chic, so modern, so exceptional on all levels!! We will definitely be back!! Also to the General Manager Jonathan, our sincere gratitude and acknowledgement to you as your Staff's Leader, we always noticed your engagement with staff on all levels and hats off to the respect your Staff deserves on how they treat us guests and especially taking care of our kids and keeping them smiling and engaged with all the activities. The white face monkeys on the resort were so cute and would always come around the beach area. Nothing to be worried about they were friendly ;). Some advice we learned while at the resort by some of the locals, it's not good to feed the monkeys, especially bananas (I know right, you'd think monkeys love bananas) actually they are very harmful for these white face monkeys and other breeds of monkeys because what happens is they start losing fur on their bodies and usually within a year they die. At first I was skeptical but then I googled it and it was true. You'll see everyone on the resort doing it, giving fruit or bananas although against management's advice to not do so, knowledge is power, in order to help these animals respecting the policy to not feed the monkeys will help them live longer and help the breed ;). We look forward to returning in the very near future!! Missing that warm hot air and blue skies!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Perfection!

    Reviewed by Karla C() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you do not have an amazing time here, you should not travel! We were a bit nervous about some of the recent negative reviews. However, we had an amazing experience! The staff is so friendly and accommodating! Pablo, our personal attendant, gave 110% effort to ensure that our vacation was one dreams are made of. The food!! Oh, the food! I may have gained 20 pounds, but it was worth every bite! We have traveled quite a bit and feel that this is the best food we have ever eaten at an inclusive resort! Pumped Fitness has a full schedule of activities to help ward off those unwanted pounds! The instructors are high energy, knowledgeable and fun! They even had a beach style Spartan challenge! Want to book a stress free and enjoyable excursion? Or maybe you’d rather paddle board, hydro bike, or kayak? Either way see Bryant at the PH Experiences kiosk on the beach and he’ll set you up!

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