Jewel Grande Montego Bay Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 458 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing Vacation

    Reviewed by ferf1983() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my first trip to Jamaica, but it won’t be the last! We stayed in one of the villas, which was very clean and spacious. The pools and beach were beautiful and well maintained-plenty of lounge chairs for guests. All the staff at the resort were phenomenal! I will try to call out the names I can remember, but apologize for not remembering each person we encountered. Mr. G and Ripton- our fabulous butlers. Cannot say enough wonderful things about them! They made sure every request was taken care of. Owayne- Bell Hop and tour guide extraordinaire. Made us feel welcome from first day until departure. Milton- waiter at seafood restaurant- very entertaining! Jason and Davin- waiters at steakhouse- both provided excellent service! My boyfriend and I visited the spa for a couples service. The experience was wonderful and our therapists both did an amazing job- I had the best scalp massage ever and my boyfriend raved about his massage with Dawn (he’s hard to impress, as he prefers a firm touch). We also visited the steam room and mineral pools, which were a nice addition to the treatment. I used the gym facility as well. It is small, but clean and has ample equipment for a nice workout. Overall the food was very good- we certainly didn’t go hungry! The best dinner meals we had were at the steakhouse, which we visited three times. Breakfast at the buffet was delicious and had lots of options. The Bloody Mary and mimosa bar was a nice way to start the day. The jerk chicken and pizza were our favorite lunch items. Only minor complaint about food was with the dessert options- just average, with the exception of the brownie at the dinner buffet, which was warm and decadent. Thank you for a wonderful stay! I’m already plotting my return visit!

    Jewel Grande March 6 thru 12

    Reviewed by Kare662(Mokena) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful resort, clean, landscaping well maintained. If you are a water person, pool, beach, this is not the resort for you. The pools are not heated. Very very cold. Three men were raking the beach for 8 hours a day trying to clean up the seaweed. Big pools of it still in the water. Had to wade through it or find a path around it to get in the water. There are big rock breakers out in the water so not horribly wavy. The rooms in the Sentry building are very nice and large. We had an oceanfront room. Music playing every night until 9:30 on the patio below. Very loud. But it did stop promptly at 9:30. One buffet restaurant, a couple outside grills and three other restaurants that you did not need reservations for. The Asian restaurant ( Pierside) was the only one that you need reservations for. Food at all restaurants was OK. You can always find something to eat. Most of the time it was barely warm. A lot of different foods that are more Jamaican than USA. All the staff were friendly and exceptionally helpful. I was very cold one night in the Steakhouse and the server made me hot chocolate which I thought was very nice. Audia at the front desk in the Silver building was very nice. She gave us a little bit of an upgrade. Bellhop Odwayne was super. Jodi-Kay a server on the beach is terrific. Beach only has 6 umbrellas, so be prepared to sit in the blazing sun if you don’t get down there to save one by 7:30 am. A few palm trees to block the sun but very little shady spots. You cannot walk down the beach in either direction. Must stay on the resorts smallish beach. Resort is on many levels so be prepared to go up and down stairs wherever you go and I do mean up and down and up and down. Less than 15 minute by taxi from airport. We paid $35 each way.

    Girls trip!

    Reviewed by Worldtraveler91987() on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything about this place was amazing. The hotel was beautiful, food and drinks were great, and the staff always went above and beyond, esp Karla and Fabion. They made sure every day at the resort was a new adventure and kept us engaged and well entertained. I will def be making another trip soon!

    Absolutely Fabulous Service! A Jewel of a Vacation!!

    Reviewed by lschroederDresher(Philadelphia, Pennsylvania) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What wasn’t there to love!? From the moment we stepped onto the resort grounds, we knew we were in for a special treat. Every aspect of our family vacation at Jewel Grande MB was terrific! The service was exceptional; the staff could not do enough to cater to all our requests. We adored our 2 outstanding butlers who provided daily special touches - Mr G and Rifton were the BEST! We enjoyed a variety of restaurants and many delicious drinks during our stay. The resort is exceptionally clean and the grounds beautifully maintained. We would definitely recommend to anyone looking for relaxation in a beautiful setting. Thank You JGMB for providing the backdrop for our family vacation. We would LOVE to return.

    Wonderful Vacation ????

    Reviewed by Jayjaymak(Newmarket, Canada) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Where to start....... staff are amazing so friendly and accommodating. Our room which was a Junior Double Suite was clean and comfortable. Housekeeping everyday without fail. A hiccup with hot water which was attended to immediately. The food especially the Jamaican Street food at the Pelican Bar was delicious. And Tafari and the entertainment staff were AWESOME they made it sooooo much fun for my 14 and 10 year old who especially loved the foam party ?? Will we go back????? Without hesitation ABSOLUTELY ???????? You won’t be disappointed.

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