Secrets Wild Orchid Montego Bay
What to expect (based on 8111 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Great visit
Reviewed by Gary M() on Apr 15, 2019
The staff were great Matthew,Samone,Desmond,Miss Scott,Anthony,Ranom&Camielle were great people who made are vacation unbelieveable.They were so nice,great smiles &fun to talk to.You just wanted to take them with us when we left.The resort was beautiful & The food was outstanding.
Individual ratings:
Rooms
Service
Value
Staff at Hotel Property were amazing. Hotel was spotless. Great Room
Reviewed by Jameson1030(Nyingchi County, China) on Apr 15, 2019
Was greeted upon arrival by "Matthew" at our building. He remembered my name a day later and everyday there after greeting me loudly. Very impressive as was each of the staff. Would recommend this property to anyone. Will be going back next year.
Individual ratings:
Cleanliness
Location
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Best Vacation Spot ever!
Reviewed by MiMi1Ev() on Apr 14, 2019
Great views from our room. Clean and Private beach area. Staff was very friendly. Tashelle the bar tender went out of her way to make sure we had the drinks we wanted and even taught us some of the language. Matthew the bellman at the preferred club made sure he knew everyone by name. Even though we were only there for 4 days. He remembered our name and spoke to us every time he saw us. This is an amazing place and I will definitely be going back!!!
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5 year anniversary trip
Reviewed by nathanweaver81(Acworth, Georgia) on Apr 14, 2019
This trip was our second with Secrets, the first being in Mexico for our honeymoon. We loved the resort and the people in it. The staff was very friendly. Nyoka checked us in and gave us preferred club access since it was a return trip. She was very polite and a joy to work with. Next was Tashawna, our concierge. She helped us out all week, remembered our names, and gave us a nice gift on our anniversary. If you've never been to a Secrets resort the first thing you need to know is you'll be asked to participate in a sales pitch. You don't have to agree to it, but I would recommend it because you get some perks just for going to it. We did both visits. The only difference is we bought into the club this time because we felt it was worth it. Talk to the staff, become friends with them while you're there. You might get some extra perks. Overall the room as nice(2533). It had a great view of the ocean and was nice and spacious. They leave coffee every morning in the cubby hole. Note they will call you at 7:30 to let you know the coffee is there. The bed is comfortable and shower is nice. The resort is lovely and has a lot of vegetation throughout. The food was great at some of the restaurants, but sub par at others. The Jerk Cart is one of the best things at the resort. The Italian and Asian restaurants are great as well. Ease into the cuisine. Your stomach may not be able to handle it all at once. Some bar tenders were nicer than others. The hotel lobby bar staff didn't seem like they wanted to be there. Other places were great and a joy to be at. Weather. Just note the weather can be pretty consistent. It's very nice, clear, and calm in the morning. So get out early if you want to do any water activities. The wind picks up about 11am and clouds roll in around 1pm. So it's good if you don't want to get sun, but still enjoy the beach and pool. The sun rises behind the resort and sets in front of it. Activities. There's a lot to do at the resort. We did the Yoga, Bike ride, Kayaking, Spa day pass, Rum tasting, and Catamaran snorkeling cruise. Be sure to check the activities and entertainment schedule. There's a lot to do here. I even entered the talent show and took 3rd place!
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Location
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Girls Trip
Reviewed by Laurie A() on Apr 14, 2019
I just returned from Secrets Wild Orchid on a girl's trip with my sister and 2 cousins (also sisters). We had a phenomenal time. The entire staff was amazing and made our stay memorable. The entertainment staff made sure we were entertained all day and all night (the taste of Jamaica musical on Thursdays is a MUST SEE!). Richie Rich, J Star, Lady O, Tay and Sky were amazing. Our poolside/beach waiter Dwayne (Crazy D) kept us hydrated and entertained. Rannesha and Demetri at the Coco Cafe made sure our coffee and sweet tooth was satisfied. McKenzie and Michel at the pool went out of their way to make sure we were taken care of . Hopeton was the 1st smiling face I saw when I arrived and shed a little tear with me when I left (LOL) and greeted me every morning with a smile and hug. Last and absolutely not least was Melony my housekeeper, she was amazing! I met her when I 1st checked in and chatted with her every day! She met all of our needs and by the end of the week, we were like old friends! I cannot say enough good things about this resort and definitely would recommend it!
Individual ratings:
Location
Rooms
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