Renaissance Hotel 57

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1621 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent location & great staff

    Reviewed by RLX(Casablanca, Morocco) on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I am so pleased with my stay at this Renaissance hotel in NY. It's my second time around and I don't regret it at all! The location is excellent and the staff is very dedicated. Special thanks to Lucy & Daniel for making my stay an enjoyable one. See you soon!

    Very nice stay!

    Reviewed by AnetteJ76(Vancouver) on Aug 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed with my daughter for 4 nights. My flight was cancelled the first night due to a storm in NY. The Front Office manager (Steve) was very kind and accommodated the changes in my reservation. Thank you! The location was great, and the room & bathroom were very clean! The housekeeping was efficient and very sweet. The best part about my stay in this hotel was Raymond! He was simply AMAZING! I felt so lucky to be checked in by him. Raymond was able to suggest delicious places to eat, and great places to check out around the city. I nominate him for one of the Best New York Ambassadors. As well, I'd like to thank William for also being so sweet with us too. I LOVED the location as well!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Reasonable price for a decent hotel

    Reviewed by Rocmomvball(Rochester, New York) on Aug 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed with my family of 4 for a long weekend. Room is large but a little dated and in need of update. Fine for our needs just not outstanding. Be sure to ask for a walk in shower if you cannot handle climbing into a very deep tub. No restaurant, although decent diner next door and lots of close by options. No real lobby either, but that wasn’t a huge need for our group. Beds are comfy and nice to have aveda shower products. Location is walkable to Times Square, Central Park and not in the chaos of the super touristy area. Valet parking is 60$ but convenient.

    Dirty bathroom

    Reviewed by J3605IYjulial() on Aug 11, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Checked into the room today and found strands of hair in the tub and sink. The front desk sent housekeeping right away, but it still makes me wonder whether there is other mess lying around. Hotel did not even offer to change the room. You expect more out of a 4-star establishment. Do better.

    Great hotel and great staff!!

    Reviewed by Laura B(New york ) on Aug 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have stayed at many marriotts but this is probably my favorite now. It was my first time staying and right when I walked in I noticed how nice the hotel seemed. The lobby is pretty and service was so easy to check in. Water bottles in room are complimentary. My room was so nice. I was on the 15th floor and my room felt like a mini studio apartment. The bathroom is separate further back in the room separated by a wooden sliding door and the shower is really spacious. The view from my room was also pretty which is rare. Usually you are just looking at the back of a building. I needed a few things during my stay like a wine opener toothpaste a shower cap and everything was quickly delivered my room. Also the man behind the front desk during my stay, Raymond was really a gem. He couldn’t have been more helpful. Offered me a later checkout offered suggestions for dinner lunch directions etc. offered to let me check bags for the day after checkout and the list just goes on. It really adds to an experience when the staff are so nice and welcoming. Highly recommend. I will be back!!

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