Universal's Cabana Bay Beach Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 21564 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great for staycation!

    Reviewed by mercedesc1909(Tampa, Florida) on Sep 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great location in proximity to Universal! Transportation services available, rooms and common areas were cleaned and appropiate signage and hand sanitizers available. Pools were nice but crouded during our stay.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Cabana Bay Beach Resort

    Reviewed by loribT9028IZ(Niagara Falls, New York) on Sep 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Cabana Bay resort this September. We were booked to stay at the Adventura but it was temporarily closed by Universal. They moved us to Cabana Bay. Even though this resort is more family friendly we still had a good time. The rooms were clean and a decent size. The Fridge was also roomy for a mini fridge. We were able to fit orange juice, soda,tea and water. At this time they are not doing bed service so you text them for extra towels, blankets etc. They were very fast at getting us what we needed. The shuttle buses were very prompt and we always had a seat. We had to do temperature checks everyday and were given a color wristband. We were also required to wear masks except for the pool and lazy river. The staff was friendly and helpful. We only had breakfast at the Bayliner and Starbucks. Starbucks has really good sausage and cheddar English Muffin sandwiches. Volcano bay was super close and took like 5 minutes to get there. So convenient. They had a large gift shop. There was bowling but we didn't try that or the exercise room.

    Covid Safe

    Reviewed by azambrano(Mansfield, Texas) on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Universal Studios and Cabana Bay did a great job with social distancing and kept everything sanitize. We felt safe and had a great time! Highly recommend a view of the volcano. My son loved it. You can hear the volcano erupting throughout the day and a beautiful view of it at night.

    Get out of the House

    Reviewed by CraigT1487(Yorktown, Virginia) on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Overall the Hotel was acceptable. The rooms were fair for the money. Not as well kept up as they should be considering they have been closed for months. They could do better with controlling the guest and the guidelines for the COVID issues. If guest cant follow the rules send them packing. After all, its for everyone's protection.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Experience

    Reviewed by eosbrach() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Horrible food selection of food. No rain coverage . Parking is 18 a day and very challenging. During my stay I experienced the gate broken and we had to stay in line for over 30 minutes waiting for attendees who never showed up in the rain .

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-2

    Value

    Value-2