Renaissance Palm Springs Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 220 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    It's good, but that has a price tag

    Reviewed by danwI8361ZX(Cranleigh, United Kingdom) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed here for a week for a conference in the conference center which is just across the pool - not a bad commute. The hotel is half a mile of the main strip but there is a shuttle bus if you can't be bothered to walk! The beds are comfortable, the bed linen is very nice. Everything works although I did seem to need my keys re-programmed avery day for some reason. The pool's very nice, the gym is well equipped and everything works. The staff are everywhere in a good way without being obtrusive and they are universally friendly and helpful.

    Individual ratings:

    Service

    Service-5

    Value

    Value-3

    Hotel Renaisssance

    Reviewed by bcunningham71(Kansas City, Kansas) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    One of the nicer hotels in Palm Springs. Convention Center can hold up to 150 exhibitors and conference attendees. Great meeting spaces. Food and beverages were much higher than expected. Overall it was close to the downtown area so you were not confined to the hotel.

    Great hotel

    Reviewed by ALtravel1223(Chapel Hill, North Carolina) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Palm Springs is so beautiful and this is a beautiful hotel! The lobby is pretty and pool is lovely and although it was packed there’s so many chairs it doesn’t bother you. The staff was always very nice, too. The location is perfect, you don’t need a car to get to Restaurants etc. downtown. It’s a short walk, but the pedestrian lighting at night is very poor! (Not the hotels fault) The only issue I had was with the cleanliness of the bathrooms and the condition of the towels, both bathroom and pool towels. They are frayed, stained, and not soft at all. You’re paying over 400$ a night on weekends, you should get nicer amenities in my opinion. All in all, a pretty hotel in a perfect area!

    Fabulous hotel ??

    Reviewed by 243jenif(Terrigal, Australia) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    To us this is the best value hotel in Palm Springs. Stunning , modern , fabulous bar , pool area , great restaurant. Well equipped gym. Large immaculate rooms. Friendly staff. Well located , walking distance to shops.

    Pretty hotel, maintenance issues

    Reviewed by carolu150(Gilbert, Arizona) on Oct 06, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is a nicely presented hotel. The Lobby is very nice with well maintained exterior and grounds. Rooms are clean, BUT we always have some maintenance issue. We’ve stayed here before. Each time, our experience has been similar. Last issue was before the remodel, so imagine our surprise this visit. This time, our first room had an AC issue. It made a horribly loud rattling noise. Engineering came, confirmed and in the process of troubleshooting, ended up causing the compressor to stop. We moved into a new room, then later that evening discovered a leak in the pipe connecting shower head. Water sprayed out over the shower and saturated floors, sprayed vanity (and my iPhone sitting on it). Luckily a well placed wash cloth diverted water back into shower, and extra towels mopped up the mess. Thank heavens the phone was ok. Better inspection of rooms is needed. Also, please be aware...the lobby has a strong perfume smell. I liked it, but have a child with sensitivities to perfumes and we couldn’t enjoy the lobby. Rooms did not have this perfume smell.