Hyatt Regency Scottsdale Resort and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3974 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Relaxing Retreat

    Reviewed by Melissa G(Westerville, OH) on Feb 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved the lush nature of this property! The separate family and adult pools really allow you to pick your experience. The adult pool overlooking the mountains and a small lake really added to the relaxing aspect of this property.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great stay

    Reviewed by Kathryn_Young(Berkley, Michigan) on Feb 24, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great stay for our kids! Staff was very helpful and kind. We would have liked to have a microwave in our room and the rooms are a little small for the amount. We would definitely come back again and would recommend this location.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Mostly good

    Reviewed by julieA5734NW() on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We were excited to stay and get out of the snow and they had a resort that was teenage friendly and open pools with service. We were lucky to enough to get a early check in and get out to the pool as soon as we arrived. Hotel is dated needs a remodel outdoor pool area could use a remodel as well a tarp covering broken tiles plants dying and four of the spouts of water coming into we’re Not working. Our room was very clean our towels were refreshed every day and garbage was taken out. Pool service was great with fun employees. All employees were very personable and helpful. This is a non-smoking property and one night we had a cigarette smoker next to us that was coming under the Adjoining room.. Then we got a cigar smoker on a balcony around us and couldn’t open our slider as our whole room filled with cigarette smoke and cigar smoke. We called the front desk and got a very bitchy male. He told us it was the fire pits that they just shut off. I asked if Security could come to our room to smell how bad it was and to find the cigar smoker this gentleman argued my husband even took the phone and he was just as rude to my husband. He did not fit the role of every other employee we encountered. Other than that we had a great stay but for the price I would expect a little more of a updated Hotel. They have six adult bikes and two kid bikes you can take out complementary of the hotel. We took advantage of that one day and rode on a scenic route to old town Scottsdale.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Nice Pool, But Walls Are Paper Thin

    Reviewed by tomabt() on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My wife and I escaped Texas during the rare winter storm for Scottsdale. We had a basic King room on the first floor which was nice. However, the bed's springs creaked every time we got into bed which was a little annoying. Also, there was a young family in the adjoining room next to us (which is fine, it's a family resort so we expect young families all around) but we could hear everything they said the entire trip. Their infant was also having a bad time, so we were woken up by crying at night and in the early morning. I couldn't tell if the door on their side of the room was open, but we were able to hear everything that went on in that room, even the couple's arguments! It would have been nice to sleep in but we were woken up at 6:30 AM every morning to their loud TV, loud conversations, infant crying, etc. We could also hear EVERYTHING from the hallways. Even footsteps. The pool was nice, though. Drinks were pretty expensive but weren't anything special. Food options at the pool were also sub-par, though their ceviche was delicious. Probably a better resort for young family's than couples but I love Hyatt properties and options were running low since we booked one day in advance.

    Individual ratings:

    Service

    Service-4

    Value

    Value-2

    Not great, especially for the money.

    Reviewed by UsernameTomD() on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    No hot tub in the adult pool area. Exterior is drab, dated, and cold. Basically a hotel room. Resort amenities very limited. Not trying to complain but at this price, we expected much more of a resort feeling not just a hotel chain. Sorry to say I would not stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-1