Sheraton Desert Oasis

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1477 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Nice Oasis

    Reviewed by GlobalNomad2021() on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We really enjoyed our stay at the Desert Oasis. Service was excellent and responsive to our needs. The villa had everything we needed and was spacious. The grounds are beautiful and well maintained. The location is convenient and close to the freeway. Loved sitting out by the pool under the palm trees.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    room location unbearable

    Reviewed by Rosevince(Sacramento, California) on Sep 08, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I checked in on August 28 thru Sept 4, driving from California I forgot to mention my dog which is a service dog, but I have stood before with my service animal and no problem, the manager male, was calling me over and over telling me others were complaining that my dog was barking alot, which was not true, but how can you argue about that it was there word against mine. so I said ok, the rude manager told me I either get rid of my dog or move to another location, so I moved to another location in the back, right next to a loud laundry for staff, lost nights of sleep, with the loud noise all the time, my dog was not at ease either, it was terrible, this was a planned vacation for myself and my grandson, which turned out terrible, I will never stay there again and the rude manager did not have to talk to me in that way! forgot his name but who ever served on those days they can see who was working. So my advise don't let them put you in the back location next to laundry room, I'm so disappointed because my first stay with my service dog was fine.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1

    wonderful

    Reviewed by hvyheart3(Timberlake) on Aug 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Used my timeshare to trade into this resort while on a business trip. The staff was excellent during check-in. It was so nice to have a clean, comfortable place to stay after a busy day. The pool staff folks were very efficient in spraying down the chairs when people left and all staff wore their masks even with the temperature at 110 degrees.

    Another great stay at the Desert Oasis

    Reviewed by DCH-Atlanta(Peachtree City, Georgia) on Jul 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second stay at this resort - this time during the Pandemic. The Resort staff was very friendly and helpful. The pool was set up on a rotating schedule to limit the number of guests who could be there, but we never had crowds at the pool. The room and resort was clean and well maintained - love the hiking in the Sonoran Preserve! Great stay!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great staycation

    Reviewed by Dawn T() on Jul 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great location. Only 1 pool was open due to Covid. They monitored it well. Very close to fwy and grocery store. Close to TPC beautiful golf course. Had a sight problem with tv guide but turned out it was property wide and was fixed pretty quickly

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5