Crown Paradise Club Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3669 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Not great for young couples

    Reviewed by 50sydneyr() on Jul 05, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My husband and I stayed at the resort in March. It's a solid 3 star hotel. Nothing fancy but nothing falling apart. We stayed at a 5 star two years ago and there is a HUGE difference in service from staff and quality of food. Most Staff here barely spoke English and did not even want to make eye contact if you passed in the halls. This is NOT the place to go if you are looking for a couples, romantic trip. Would recommend only going here if you have kids. Everything is very family oriented. There are a lot of locals that come to the hotel on the weekend and get a day pass because on all weekend days they ran out of towels and chairs at both beach and pool (very frustrating when you can't even get a towel at an all inclusive!!). We were given a room with two double beds. When we asked to pay for an upgrade, none were available. Drinks were good and there were quite a few bars to choose from, except they all close quite early. The people on the beach try to sell you things every 5-10 mins...hardly relaxing. They have security but they do nothing about enforcing the rules of where the property begins and the people selling should stand.

    Hanging with Miguel!!

    Reviewed by Z8339OLsilviaz() on Jun 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Miguel Andrade!! Was the best bar tender in the whole resort! He was fun and keep us Involved! He had the best drinks and always kept us having the fun of our lives!! He knew exactly what we needed whiteout having to ask! He was creative and happy to help! Had so much fun hanging out by the ocean!!

    Amazing staff. especially waiter Gabriel in the buffet area!!

    Reviewed by PatriciaS4539() on May 04, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We had a wonderful time. Great for kids too. we had our granddaughters 8 and 10 they had a ball . The place has everything you can think of. Family oriented. Lots of food. Beautiful beach but too many vendors trying to sell you something. Adult pool and a kids waterpark!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    "Like a calm before the storm"!

    Reviewed by laurelstevebrenda() on Apr 05, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Despite the circumstances that we guessed we might have to face on our return home(ie pandemic), we three amigos had a wonderful time at the Crown Paradise Club! The staff were conscientious and accommodating, and we felt quite safe and at ease while there, all things considered! We ended up getting an incredible upgrade to an ocean front suite that really made our stay over-the-top! It had an adult's only pool/hot tub right beside it with a swim-up bar in the hot tub! The a la carte restaurants were all very good. Staff were helpful and a lot of fun, like Demian, to name one...I can't remember the names of the others! If we were looking for a resort to take children to, it would make an excellent choice! They have a waterpark area with a built in pirate ship in the pool, water slides and so on, all great for small children! We look forward to returning one day!

    Paradise

    Reviewed by Fred K() on Mar 29, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hi we have been to crown paradise at least 5 times and never disappointed. What may need to be upgraded is not an issue as the staff and management really goes out of their way to make sure you enjoy your stay. I want to add a special shoutout to Fernando breakfast waiter ,he always remembers what you like and has a very pleasant way about him. He certainly started my day off in the right direction. I hope all the staff and management stays safe and make it through the covid 19 pandemic . I would like to note that even the zip line staff was wiping and spraying the gloves with Lysol disinfectant which is known to kill the Coronavirus ,I’m impressed and will be back.