Grand Bahia Principe La Romana

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4898 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-3.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Recent trip

    Reviewed by Madeline D(Mississauga, Canada) on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nothing bad to say, from the front end staff to the maintenance staff. All are very friendly and very helpful Shout out to Melanie (concierge) and Jose and Arturo at the bar (those boys make great drinks) Keep on smiling !

    Relaxing vacation

    Reviewed by Vacationer824023() on Apr 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wonderful resort. Accommodations were spacious and comfortable, food delicious with numerous choices for each meal, beautiful beach and pool. Staff was very friendly and helpful always willing to accommodate.

    Great Family Vacation Destination!

    Reviewed by gonzalezfamily2017(Toronto, Canada) on Apr 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were a group of 4, 3 different generations. My mother in law in her late 60’s, my husband and I and our 9 year old son. We all had a fabulous time. First, the grounds are beautiful and so well maintained. The grounds crew work constantly, cutting and cleaning. The walkways were washed every morning and evening. The maintenance crews are fantastic. One morning on our way to breakfast we found a broken tile on our steps down to the walkway. We didn’t report it because it wasn’t dangerous and we didn’t really think too much about it till we returned and it had been replaced. Our room was very clean and spacious. It seems that every view in the resort is great. We were in room 2310 and the woman who cleaned our room, Sandra, did a thorough job every single time...always found our room spotless. We were so amazed one time when we returned to our room to find my sons’ blanket and towel in the shape of a butterfly. The restaurant staff are all great…..so friendly and professional. We always liked to sit in William and Jose’s area in the buffet because they were always so great to us….although they are all wonderful. You should definitely try to book the A La Carte’s …..and always try the chef’s special. The fish restaurant chef Special had the best seafood I’ve ever had. Make sure to try the amazing Paella that is made by the pool (close to the beach entrance path)every couple of days. Delicious! The Michael Jackson show and the Circus show were unbelievable. I wasn’t too impressed with the 70’s/80’s show. It wasn’t horrible but didn’t compare to the other two. Our favourite part of the vacation is the amazing Animation Team lead by Miguel. Minipo, Diana, Eddy, Mr. Dracula and Wilson are just a few of the members that make up this great team. I became addicted to the Grand Bahia song and it was so much fun to see them all gather, no matter where they were, to do the dance. They must have done it 100’s of times and yet they always seemed to be having a great time. They were so friendly with the guests. They are professional and always get everyone to participate. We usually don’t like to participate in activities and games when we’re on vacation but we really enjoyed what was offered at this hotel. We’ve been to 3 other Grand Bahia’s and this team was by far the best…. Animacion Excelente! The beach is ok…just ok. It’s very calm and very clean. There is a crew that works really hard to get rid of any sea weed left behind from storms. The water is not very clear but I liked the fact that it wasn’t rough. The one great thing is that no one bothers you at this hotel for excursions or photos. We were approached once by the “Privilege Club” and it was very quick and respectful. My problem with some of the other Grand Bahia’s is that we would avoid certain areas of the hotel in order to not be hounded and you would be approached at least 2 to 3 times a day for excursions and photo options. I want to be clear that this is a Spanish speaking country. I"m not sure why people get offended that they speak spanish. I don’t speak a word of Spanish…..except for Hola…..and I never had a problem understanding or communicating to any of the staff members, nor did I feel that they treated the spanish speaking guests any differently. That was my experience anyways. I never felt like I was not treated the same as any other guest. My husband does speak Spanish and even when we were apart I was able to communicate to everyone. The staff are very friendly and try their best to give their guests the best experience, no matter where they come from. Be can't wait to return!

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Beautiful Grounds...

    Reviewed by vacaymd(Kitchener, Canada) on Apr 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We visited here with a group of 11 at the beginning of April. The resort is beautiful and well maintained. The maids do a great job at cleaning the rooms. Yettna- At the front desk is extremely helpful and does her best to make your stay superb. Jorge and Juana - in the main buffet are very attentive and do an excellent job within their positions And Jonathan - lifeguard around the pool. Super friendly guy who goes out of his way to interact with the kids and guests while monitoring the pool. Yosi working in the kids clubs had quite an attitude (at least our experience with her) but other then that all workers were friendly. The food - repeated daily and recycled. Very redundant. The drinks - same as the food The beach - same as other reviews. Murky due to the river. Beach club - down the beach to the left is beautiful and has an Infiniti pool. Quiet and drinks are free there with your all inclusive package. They also have a bit of a clearer ocean out front as well. Worth the two minute stroll...the clouds also seemed to stay clear of the beach club also. Entertainment is not great. Miguel the assistant director told us it’s cheaper for them to pay to have the entertainment come in rather then hiring staff.... you get what you pay for I guess. Shows start at 9:30 and nothing to do prior. Most guests stayed in the lobby playing on their electronic devices. Share your happiness day happened Saturday morning and the hotel should be completely embarrassed to harass guests to give the hotel 5star ratings and forcing guests to do reviews in front of staff. They literally look over guests shoulders and tell them what to type. One staff actually grabbed my nieces phone out of her hand while she was on the way to the restroom and wrote the review himself, quoted himself on how great he and the animation team are (Wilson) and gave the phone back. If the hotel has to lie on the reviews in order to make people want to travel to this resort then that in itself says a lot. We would not return and only refer this resort to those who enjoy peace and quiet (retirement age) and are not looking for a place full of energy. Thank you Yettna, Jorge, Juana and Jonathan for making our stay pleasant.

    Do not go

    Reviewed by Michellever24(rotherham) on Apr 05, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I visited here last 2 wks in March arrived home 2nd April ,I had high expectations,but was left very disappointed,after a very long 9 hr flight and transfer ,we didn’t have any welcome when arrived or a drink ,check in was quick as there was only 6 checking in , we were shown to our room ,but very basic ,we stayed in room 3412 ,which is opposite the new Bahia princeipe where you will need to upgrade at 40 dollars per night to get premium drinks and a better room ,the grounds are stunning,the hotel is lovely ,but rooms are dated and basic ,the tv as only 2 English channels ,the mini bar had pop ,and 2 cans of beer ,and if you are wanting a hot shower forget it it was Luke warm at the best ,the room Was cleaned but missed few days as a t did not get cleaned till around 4/5 so if wanted a siesta ,rooms don’t get cleaned ,the pool is nice ,the jacuzzi was dirty when I went to go in it once ,the sun loungers round the pool were full of bird poo ,there is a swim up bar with surgery slushes with alcohol if wanted ,one member of staff could not understand a word of English I was just given a plastic cup to serve myself ,she was very rude no smile or anything ,there is no service around the pool ,there was no snack bars anywhere or no ice cream , there s a restaurant on the beach which does snacks pizza fries ,salad ,chicken ,Piellea prawns ,mussels ,it’s the same every day ,the beach is lovely but rocky you have a step down to get in the calm sea which was very murky ,but if you go left and carry on for few minutes the water is very clear and beautiful, one day the seaweed was that bad there were heaps and heaps of it no one could get on the beach or in the sea ,but the workers worked tirelessly to sort it ,we felt so sorry for them we gave them money and drinks we always got a bed on the beach but at to go down for 7 to get them ,there s a drinks shack on the beach the girl who served there everyday was so rude ,no t once said hello no smile ,no talking ,no interaction no thankyou s,but if you spoke Spanish or french they got preference now for the food ,it was barely warm at best of times ,somethings were cold ,not cooked ,and poor selection ,same thing every day ,in the 1 buffet they have ,the service was appalling,not once was we seated,and at to get attention to get a drink ,the desserts were same every night ,in 14 nights I was there I had one decent meal so where credit is due I’ll give it ,and it was the rib eye steak it was delicious,,we ate at the Italian ,it was lovely setting ,ok food but again Luke warm ,the drinks are non branded ,watered down ,the cocktails were abismal I asked for a strawberry daiquiri I got a horrible watered down sugary juice thing ,the non branded spirits were not good ,the slush drinks were a nice welcome in the day when it was hot ,first holiday we did not get drunk or enjoy any drink ,the entertainment ,well I could not tell you any of they names ,as not one spoke to me or the hubby ,we were never asked to get involved ,there really is no entertainment here ,ther had a game around the pool around 3 in afternoon but nothing exciting ,no English music ,no atmosphere,the show at night starts at 9.30 there’s nothing before or after ,oh there the so called disco went once didn’t bother again ,so after the show t was back to room as nothing else to do ,it was so boring ,the shows are mixed the ,Micheal Jackson’s show was fantastic ,the circus and Dominican is worth watching,the rest don’t bother ,oh the 80,s night not bad but that was because it was ok music ,we went n two excursions booked by the Bahia tours based in the hotel ,the city one was not worth it ,the Catalina island was good ,snorkling and boat ride to the island ,now for the last thing ,it was not until I returned home I noticed 100 pounds had gone missing out of some cash in English money ,so ther was nothing I could do ,I also witnessed a very disturbing night by which a french couple was harressed and assaulted in a very violent way ,the security was called ,we asked for the manager several times but he never arrived ,the french lady was shaken no an scared by this gang of girls ,will I come back here no not on your life ,been to so much better in Dominican this was very disappointing,we went to dreams last yr and all branded drinks included ,cocktails to die for entertainment fantastic non stop ,and food amazing

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-2

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