Impressive Premium Resorts & Spas Punta Cana

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 751 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent stay! Superb service!

    Reviewed by jeffcB1575BR() on Jan 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent food! Excellent facilities! Service is over the top! The people who took care of us is very friendly and helpful. Arelis at the italian and japanese restaurant, Miguel at the buffet, Ezequiel at the front desk and Mr Nathanael took service to another level. Always asking if we needed something and making our vacation memorable! Even with the covid restrictions we felt very comfortable and safe; everything was extra clean. Thank you all!

    Chef Alberto, the best!!!

    Reviewed by 84bertob() on Jan 24, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The stay was great, everyone was very attentive. The best part of the stay was chef Alberto. His energy, charisma and talent in the kitchen, makes him one of the best chef in the resort. Make sure to thank him. You won't regret it. He's the best (excellent).

    Grand all inclusive.

    Reviewed by 240grandep() on Jan 24, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very great service,super professional and a very attentive staff. I will definitely be coming back soon with the whole family. Every single dish and drink was amazing. I recommend the services of Julia Robert from premium concierge. Mabel,Yudelka and Britney. Frank in the kitchen, Eziquiel manager,Kevin holding it down 24/7. Joana and Carmelo at the premium Pool Bars and Starlin mixing up the drinks at night time. Luisa and so many others exceptional services at the Buffet with Manuel managing everything regarding food. ,,,

    Best Customer Service Best vacation

    Reviewed by Jantzak(Minoa, New York) on Jan 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I am so very impressed with this resort. This has been a truly wonderful experience. The grounds are beautiful and full of life. The restaurants are wonderful and of great quality. Bar service was exceptional and will miss many of the service members when I depart from vacation. I would like to specifically recognize the following employees for their above and beyond exceptional customer service. They have become my “true” friends over the past 8 day: Julia Roberts, Miguel, Kelvin, Exquiel, Yudelka, Frank, Fedeme, Jose, Stalin, Courmelo, and Alberto!! ????????. Thank you Everybody for making this such a great experience! I will be coming back next year for sure!!!

    Can't Wait to Return

    Reviewed by BTinOC() on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Let's start with names... David (waiter), Angel Mejia (supervisor) - Buffet Dining: One word...EXCELLENCE!!!! Attentive, friendly, made us feel like we were the only couple at the resort. Then, for our last dinner, they decorated our table with fresh flowers, waited on us with a specially prepared meal that was delicious. Since it was our first time in the Dominican Republic and at an all-inclusive resort, they were so helpful advising us of what to do. Santos/Joana/Ariel/Martires/Kelvin - Pool Swim Up Bar: Our glasses were never empty. Friendly and helpful. Again...EXCELLENCE!!!! Rigoberto - Room Steward: His attention to detail and work ethic was inspiring. Always a smile and cheerful greeting. After our romantic meal, we returned to our room to find fresh rose petals on the bed. And, as every vacation requires, he made sure our mini bar was never low on supply. Once again...EXCELLENCE!!!! We just returned home and already planning to visit Impressive Premium again. Spend the little extra for the ocean front room...totally worth it! Security on the beach did their job too. So many good memories created...honestly we can't wait to go back.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5