Meliá Punta Cana Beach Resort

Stayed for 5 nights for a celebration. Not my sort of holiday. Rooms well appointed, but tatty e.g. Poorly fitted patio doors, dim lighting, noisy air conditioning, gaps around door. Others have commented on cleaning, which I'd echo. Coffee making facilities and fridge handy, but no milk supplied and only fruit/herbal teas. The number of towels available seemed to be a lottery and trying to contact house keeping to get another got no answer. Food at lunch time all cold, tepid at breakfast. Good coffee. The resort is also at least 2.5 hours drive to the capital so not a good place for sight-seeing. On the plus side, staff pleasant, helpful and polite. Food in Capri tasty, but pitta bread like cold, thick cardboard. There's a train service to take people to and from their rooms, which is hand in high temperatures and humidity.

Beautiful resort with excellent customer service. Booking was easy, check in was quick, service from all staff was outstanding. Restaurants and activities were also a plus. I would definitely return and recommend.

I'm disappointed with the resort as the food was very poorly presented and the hot dishes were served all cold, at lunch time there are only 3 restaurants that looks very disorganized. It's not worth with the all included package, the first day the Melia has a marketing action that call your apartment early in the morning offering a special breakfast, a lie, behind this invitation take you 3 hours minimum of your Holidays, bothering you with title sales of the new hotel (circle resort). A nonsense of abuse with this liar invitation

While I have traveled a lot, I have never made it to an all inclusive resort. Typically, I am an active traveler and a typical vacation would consist of driving all over the Dominican. Since it was our first time there, we decided to give one of the resorts a try and I happily report, we picked a good one. The property is absolutely beautiful. Our room was close to the beach, and this definitely works for us as this is where we spend our time. As far as the room was concerned, very nice, very clean and the bed was comfortable. We took a $40 lesson from Joel (who is AWESOME) and from there, we could take a sail boat out whenever it was available. When it wasn't available, a kayak or paddleboard always was - so we were never bored. There were several cabanas on the beach and since I don't care for sitting in the sun, I much appreciated having access to these. Around the time we were leaving, there were some new ones appearing on the beach. The service throughout the hotel was nothing short of exceptional. I am almost reluctant to mention names, as pretty much everyone I came in contact with was ready to assist in any way possible. This was very appreciated as it makes a tremendous difference when vacationing. The only real issue I encountered was I came with large bills, thinking I could make change for smaller bills. While I have no idea what the hotel pay structure is, the minimum wage in the Dominican Republic comes to approximately $123.90 per month - or $4.00 USD per day. I am not sure how anyone can live on this. I wanted to leave a tip for about everyone I encountered - the service was that good. When I come back, I will make sure I have plenty of small bills - as these employees really do go the extra mile for the guests.

Great rooms for meetings and the service is good. The employees were friendly, thoughtful, and always with a smile in your face. The rooms was amazing... clean, organized, and beds confortable. Thanks for all!