Secrets Cap Cana Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7477 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Definitely going back!!!

    Reviewed by Savvytraveler1139(Cedar Rapids, Iowa) on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place hands down is the best resort. First off it is absolutely stunning and the hospitality is out of this world. Every single worker is so nice and always so cheerful. Anthony gives the best fish pedicures and will take care of all your spa wishes and needs. If you get a massage Maria and Evelyn are awesome at the deep tissue massages. J-Lo is the best cocktail waitress on the beach. She always has a sunny deposition. Carlos our concierge was great and took very god care of us. Romone is a great bartender and is on top of his game and always smiling even under his mask. The event crew The Cat, Diva and Nicole did a great job organizing events and got people involved. The food is delicious and drinks are amazing!! Even the grounds crew people were nice and welcoming. You will definitely be pampered here!

    Honeymoon at Secrets Cap Cana

    Reviewed by ryanlS1130QL(New Orleans, Louisiana) on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    7 nights at secrets cap cana and my wife and I could not have imagined a better honeymoon. The pictures do it no justice, the food was amazing, the facilities are beautiful and most of all the staff is unbelievable friendly and accommodating. Out butler Aníbal was absolutely amazing. He was very responsive and helpful. He made us feel like we were family. There was no doubt that we were well taken care of. We really can’t thank him enough, He exceeded all of our expectations. We will be back 100%!

    It was nice

    Reviewed by 634madalynr() on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a really nice time. Enjoyed all the food and beach volleyball. The staff was really nice. Thought I would get more than we did with the butler service but all the waitress on the beach were amazing. We had fun with the activities and “the cat” was awesome!

    Group trip to paradise

    Reviewed by _ldeyulus(Abington, Massachusetts) on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I spent time reading reviews prior to booking resort. I am writing a review that might be a lil long hoping to help others. 24 friends ages 23-80 traveled last week to SCC. We are booked preferred -some booked swim outs pool view and others bungalow pool view. We have traveled w groups of our friends to Mexico Mayan Rivera resorts staying at Iberostars,Barcelona,Pallidium,Oceans,Breathless, and multiple Secrets resorts. SCC blows all the others away! Let me be clear we enjoyed every trip and every resort had amenities,service,food that was different or better than others. SCC won all of our hearts. the beach was beautiful, i spent time everyday enjoying the water. You can walk out far and the water never went over 5 feet. Beach service preferred ladies brought us drinks,food, and we had many laughs with Maria and Vanessa??. Our room 1002 we feel was the best in the resort. Our swimout got full sun-was right next to Rosewater Preferred bar and overlooked the preferred pool. Daily we were delivered tidbits,crepes,desserts to our swimout. All waitstaff was exceptional! We were assigned Anibel as our butler. We have never used the services of a butler at any other resort. We were always told with preferred you get a butler and we would laugh thinking what would need a butler for? What do the do? We have never had a butler reach out to us in years of travel. Anibel is an asset to SCC and made our vacation the best we have ever had. This review is about the resort but I want all to understand Anibal blew us away with his kindness, sincere attitude and all the goodies-drinks he sent to our room. Anibel made suggestions for dinner and reservations when we wanted to eat later in the evening. Champagne,dessert and Chocolate trays. He helped us schedule our COVID test and stayed with us thru the process. My husband didn’t receive his test results by email and after multiple attempts I texted Anibal and he delivered a paper copy of results to us. We all loved the Coco Cafe for coffee,sweets and the many laughs we had with Dania,Melvin,Esther, and Raquel. After the first day they would have our coffees,frappes and sweets ready When the saw us entering the shop. Mexican restaurant was our favorite. Lobby bar at night was a great place to people watch,listen to music and have some drinks. We received a text from Anibel the day we returned home saying it was his pleasure to help us on our trip. Anibal if you read this review-it was our pleasure to meet you and experience SCC. THANK YOU Mel and Leslie your Boston family

    Secrets Cap Cana honeymoon

    Reviewed by devildawg13(Sterling,Illinois) on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a wonderful time and our butler Anibal was amazing. Great food and drinks. Must try the Mamajauna. Everything is very clean. Everyone is extremely friendly and we met a lot of great people and made main new friends on our trip