Fairmont Le Château Frontenac reviews
7847 TripAdvisor reviews
Wonderful Hotel
Freedom25278 (Toronto, Canada) on Mar 19, 2024
My 10 year old daughter and I came to Quebec City for a girls trip. The hotel was wonderful. Our room was spacious (Jr. Suite), and we were close to all the wonderful restaurants and attractions of the Old City. We enjoyed afternoon tea and one dinner in the Chateaux’s restaurants. Both were absolutely delicious. The service across the board was fabulous. I would absolutely consider staying here again on a return visit!
No good.
JoeyGod628 (Canada) on Mar 17, 2024
Some snacks were empty. I doubt the valets moved my car for something else. Cause I found the both front heat seats were on and the kilometers were reset when I checked out. For the breakfast the food is okay. But the servicer is crazy. You can’t find servicer. But when I filled up my coffee by myself they will run to you and stop you. Then they want to service you even if the cup is almost full. Looks like they give you good service actually not. All for tips.
Centrally located in Old Quebec City
jensatravellin (New Brunswick, Canada) on Mar 15, 2024
Beautiful and iconic hotel. Luxury at every turn. The rooms were very clean and comfortable. We used the hot tub and the eucalyptus steam room in the women’s changing room. They were very relaxing and a nice added touch to our evenings. All the staff were friendly and helpful. You must stay here at least once in your life.
Not quite the ticket
fairdos (Luxembourg City, Luxembourg) on Mar 13, 2024
This is billed as a five star hotel but in reality is more like four. Reception was kind & converted our room with a courtyard view to one with a view of the St. Lawrence. Once we got upstairs Annie our chambermaid on the 5th floor was invaluable : she helped us with a) the room telephone which didn’t work b) the electrics, unfathomable wiring c) how to make the hair curler work. She was kind, amiable et aussi ravie qu’on pourrait parler français. She could however do nothing about the heating, which sounded, for those of us who remember such things, like a Fokker Friendship turboprop. Downstairs all was pandemonium. For those who like places seething with conference attendees, this is your bag. There are apparently groups who come in & tour the hotel. We tried on two successive days to visit the cocktail bar at 5 pm, to be told there was a waiting list. This is rough : guests at the hotel should have priority. Not quite what we expected… Fairmont should think about a boite aux suggestions
Chateau escape.
Leslye F on Mar 12, 2024
The Chateau is charming if you are history buffs and love European influences. Beds are comfy and for at Sam’s Bistro was delicious. Tour of the hotel fun. Gym facilities very accommodating. Location of the hotel is spectacular and the surrounding area quite beautiful.