Azul Beach Resort Riviera Cancun, by Karisma

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    6. Azul Beach Resort Riviera Cancun, by Karisma review

    What to expect (based on 13792 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Perfect get away during a pandemic!

    Reviewed by pepperh12018(Romeo, Michigan) on Nov 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Even during a pandemic Azul Beach created the perfect vacation!!! Gio entertained our kids daily with archery and ping pong. The whole family joined in on water aerobics!! Jorge/Jose go out of their way to ensure you have all you need at each restaurant. Miguel ensured our Bali beds were set up each day, while Lucia ensured we always had a fresh drink in hand!! They rotated restaurants being open due to the pandemic and low occupancy which is understandable. No face masks required for guests but staff wears them at all times.

    Nice vacation

    Reviewed by jordynm589(Michigan) on Nov 28, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    All the restaurants were very good but the a few things were closed because of Covid. But overall was a good trip! You didn’t have to wear masks but y to see was social distancing. It was a great vacation I would come back for sure! The entertainment was great with lots of great activities, I loved gio one of the staff members for entertainment.

    Great place for a family vacation

    Reviewed by 693jaydenm(Michigan) on Nov 28, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I loved it here it was very fun! Tons of pools and right on the beach. Since we are here during covid all the restaurants weren’t always open but if they were it would be a 5/5. My favorite was the entertainment because the person who advised it was fun- Gio!!

    Amazing Time!

    Reviewed by gregsL471TS() on Nov 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Much needed get away this time - the resort had just reopened after a few delays due to weather. The staff was amazing even if all the restaurants were not open - they all busted their butts to make sure my partner and I had a great trip. We spent a lot of time at the swim up bar where Angel (pool bartender), Lucia and Blanca (pool servers) were absolutely awesome! When we weren't in the pool area we enjoyed the sandy beaches where Jose Luis took over our drink running and didn't miss a beat. Rooms were just fine but we try to not spend much time inside. Will be going back at some point for sure.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Marvelous Holidays

    Reviewed by Benny-wolve(Michigan) on Nov 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It been a while since my last visit to this resort, there’s no doubt that we been waiting for this holiday since the first day of lockdown. The highlight of this property has always been the service and the staff and how comfortable they make you feel. I’d loved to make a special shout out to Gio, Edgar the activities coordinators doing yoga, aqua exercise and dancing class and Veronica and Roberto from the reception. We’ll be back soon!