Diamond Luxury Boutique Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2481 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Fantastic small hotel, amazing food and service.

    Reviewed by df0ster10(Langley Park, United Kingdom) on Jun 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a memorable holiday. Great service from very friendly staff. Fantastic food and drinks. We also visited Cirque du Soleil, it's fantastic. Slightly sad end to the holiday as covid 19 emptied the hotel but the staff were amazing right to the last day when there was only a couple of people left in the hotel. We would go back again and that's rare for us!

    Beautiful hotel and staff, so amazing we got married here!

    Reviewed by Lala_sagtravel() on May 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I have stayed at Blue Diamond a handful of times now and we have nothing but amazing things to say about our several stays. From the amenities, to the food, and the attention to detail from the staff everything is perfection. We choose to get married here because of that and the caring staff. Our main priority for our guests was for the them relax and enjoy the hotel which they did but their number one complement was how nice and attentive the staff was, and we couldn't agree more. THAT is way we love Blue Diamond and why we choose it. Truly a home away from home. Mi esposo y yo nos hemos alojado en Blue Diamond varias veces y no tenemos más que cosas increíbles que decir sobre nuestras varias estadías. Desde las comodidades, hasta la comida y la atención al detalle del personal, todo es perfección. Elegimos casarnos aquí por eso y por el personal atento. Nuestra principal prioridad para nuestros huéspedes era que se relajaran y disfrutaran del hotel, pero su complemento número uno era lo amable y atento que era el personal, y no podíamos estar más de acuerdo. ESA es la forma en que amamos a Blue Diamond y por qué lo elegimos.Realmente un hogar lejos de casa.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Pefect Post Covid Get Away

    Reviewed by christianwD2130EK() on Apr 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The few number of guests. Spacious grounds, cleanliness make this a perfect post covid vacation. My wife and I booked our honeymoon to this resort in march after very diligent research. After I am so glad we landed in the unique, low key and wonderful resort The staff really makes this resort a 5 star resort. Very attentive and will place there hands over their hearts as a greeting. We made it a fun game to see if we could beat them to this greetings. Many awesome activites like snorkling, sailing and sweat lodge. The food and drink is amazing. Cooked to order and nothing watered down. Chill on beach, go on a excursion, fish, go to playa del carmen endless options. I would like to highlight Osu for his guidance and friendly demeanor. This man deserves to be rewarded for his kindness. Jose Manuel, Roman Pool, Juueril Cruz and Jose Ivan. Very kind and attentive to our needs. The food was incredible and all cooked to order, room was amazing and the facilities very clean and plenty of seclusion. We walked down to other resorts and felt very thankful for this resort. Very few rooms, secluded, clean and amazing atmosphere. Couldnt praise this place more.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    So nice we did it twice

    Reviewed by CeeBC(Kingston, Jamaica) on Apr 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As a couple we love Blue Diamond and returned for our anniversary last year. The property is large and gives great opportunity for spotting native wildlife I personally saw an agouti, croc/ alligator and various lizards. To negotiate getting around you can request bicycles (a little high for the vertically challenged among us), or call concierge for golf cart pick up. Despite the expanse, it maintains a cozy boutique feel which is our preference. There are no loud parties at night or boisterous guests wandering around. The rooms are large with tasteful interiors; our room also had a lagoon view where I could watch roosting birds from the bed. I think what makes Blue Diamond stand out for us is the hospitality. Everyone is professional and so willing to assist with any concerns we had. Compared with our previous trip, this year the entertainment was exceptional. There were regular nightly shows by local performers including acrobats, fire breathers, dancers and singers. The hotel also has unique included activities like archery and fishing on property. Uriel is awesome; during our stay he was the yoga instructor, archery and shooting instructor. He also seemed to arrange the nighty entertainment, we still don’t know how he seemed to be everywhere at once. The on-site restaurants have fantastic meals and we looked forward to the themed dining at Agua Marina. If you have time I would suggest stopping by the spa for a couples massage; we were treated to the best chocolate dipped strawberries and Moët. We are definitely looking forward to our next trip to Mexico but wish we could take Blue Diamond to Cabo.

    Fantastic hotel, amazing staff

    Reviewed by Zella100() on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Last day and even though we're almost last to check out because of the Corona virus cancellation we have been treated like royalty. Food was excellent, drinks top class no cheap substitution. Sad that the cancellation of so many holidays that the hotel has to close for at least a month maybe longer. So sad.