Barceló Maya Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 12291 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent Resort

    Reviewed by Garret W() on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The buffet at la hacienda has excessive service! The staff was amazing and attentive specially Yaibet Martinez every morning the breakfast was very friendly and professional. The resort is a beautiful place and your beach amazing.

    Another Amazing Stay

    Reviewed by AkumalLinda(Winter Haven, Florida) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently stayed at this resort with some friends and once again it was a great experience. Many thanks to all the staff who made this a great experience; especially Misael Hernandez and Yaibet Martinez at the breakfast/lunch buffet. Also Adalberto, Alberto and Jesus at the Rodizio. Ismael the bartender at the pool bar was great as well. We will be returning soon!!!

    Barcelo

    Reviewed by Inspiration656282() on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Everything was great except for the buffet food. A lot of the times it was cold. The party of 4 we stayed with had trouble finding things to eat at the buffet. Other than that the resort is beautiful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Riviera Maya

    Reviewed by sandra5412019(Carlisle, United Kingdom) on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent hotel, given free upgrade to Palace and premium wristband due to expected noise near room we were staying in at the Tropical. Very good service a lot of hotels would jus have expected us to put up with the noise.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent Resort

    Reviewed by Vania G() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent experience at the buffet Hacienda for the breakfast the staff were very friendly and professional thanks Yaibet Martinez Angelica Poot Martha Estrada Manuel Carrillo Esperanza Sanchez Cesar Tellez Floricel Vazquez Ruben Altunar