Iberostar Selection Paraiso Maya Suites

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 7082 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Loved it!

    Reviewed by donar959() on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We arrived April 30-May 5, 2021. Everything was wonderful. Check in was smooth, to making reservations for dinner to scheduling the COVID test. The resort is actually 5 resorts next to each other. The entertainment had activities planned throughout the day. You could do as much or as little you wanted. The staff worked very hard to make sure that you had a good time. From playing bingo with Josh, darts, yoga, water aerobics, volleyball and don't forget the evening shows! Excellent! Where ever you looked the staff was cleaning the chairs, the tables at the beach, even the small window in your bathroom! This is our 3rd trip to Iberostar Resorts and we will be back. I have videos and pictures but not sure how to load them up from my phone to my computer! SORRY!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    1st time - amazing experience

    Reviewed by D3554GRraquelc(Sao Paulo, SP) on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is beautiful with great services! We came in a group of 8 (all family) I felt very safe as they have very careful cleanings and great hospitality. They were all the time very grindélia all the time, great food, drinks, lots of fun!! During this time there were some Algies at the beach but It did not compromise anything, as the pools were just amazing with great entretaining team is amazing, I had lots of fun ( Franco, Armind, Humberto, Gabi, Liam, Luís). I had a really great time and want to come back again!!

    Fantastic family getaway

    Reviewed by Cmblinn2(Manchester, New Hampshire) on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We traveled here during COVID as a family of 5. We didn’t know what to expect. Everything was fantastic. Capacity was low and that made it much more relaxed. The property was clean and sanitary. The staff was very concerned about following protocols. They had testing facilities on site. The restaurants weren’t operating at full capacity which made it tough to get something to eat on off schedule times, but we were able to figure out the schedule quickly. The Star Club was the highlight of the week for our 7&9 year old sons. They did a fantastic job keeping the kids engaged in the programs teaching them about the culture, the ocean and arts. We barely saw them the whole trip. We also took advantage of the babysitting services for our 20 month old. The rooms were perfect size and the staff was so accommodating! It was a fantastic way to gett some r&r after a very stressful year. We would definitely recommend it to family & friends.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Our 2nd visit in 6 months

    Reviewed by StaceyE42569(Springfield, Tennessee) on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is HUGE, but it has become one of our favorites so far. My husband and I have friended a few of the scuba dive instructors, and that's why we went back. Eliana Vidal (scuba instructor)! She's very helpful and fun! If you're interested in learning scuba, go see her!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Fantastic resort, great safety precautions

    Reviewed by ariadne27(New York City, New York) on May 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my third visit to this resort, specifically staying at the Maya. Obviously, things are a little different now than they were 5 years ago when I last visited, but none of the changes materially impacted my enjoyment of the resort. Guest safety is clearly their #1 priority, but they also seem to take staff safety seriously as well, which is important both in terms of respecting your staff and stemming the spread of the virus. A few of the restaurants were closed, but we still had tons of options for dinner. The drinks were still just as delicious, the food just as fantastic, and the staff still just as wonderful and helpful! One new addition since my last visit was Sunrise Yoga on the beach - I am *not* a morning person, but I do enjoy both beaches and yoga, so I decided to check it out early in my trip. And I loved it so much that I came back 5 times over my stay - if I wasn’t going on an expedition, I was up early for yoga. Coach Isis put together a great series of poses that help set you up for a wonderful day, whether you overindulged the night before or swam so much your legs are aching. This one addition greatly increased my enjoyment of my vacation and my overall level of relaxation once I returned home. I recommend both the resort and the yoga wholeheartedly!