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  5. Hilton Playa del Carmen, an All-inclusive Resort

Hilton Playa del Carmen, an All-inclusive Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • Adults only
  • Hotel
  • All-inclusive

Please note

The Hilton Playa del Carmen will undergo a renovation project commencing February 6, 2019 with an expected completion date of December 19, 2019.  The renovation will be completed in the following phases;

  • February 6 – Apr 30, 2019 – rooms in the Chichen tower, Mediterranean restaurant, coffee house, quiet pool and lobby;
  • May 7 – July 20, 2019 – rooms in the Uxmal tower, Rincon Mexicano restaurant and Pelicanos restaurant;
  • July 20 – October 15, 2019 – rooms in the Tulum tower, spa and Marie Marie restaurant;
  • October 15 – December 15, 2019 – rooms in the Coba tower, Spice restaurant and elevators.

Work will be ongoing daily between the hours of 8 a.m. to 8 p.m. and guests will not have access to the areas under renovation.  Some noise may be associated with this project however all efforts will be made to minimize any impact to guests.

Hotel reviews summary
		
						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 19982 reviews

Overview

Guests will discover an explosion of luxury around every corner. All provided in an atmosphere of casual elegance boasting a perfect beachfront location, steps from Playa del Carmen's famed Fifth Avenue.

Adults only 18+

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Complimentary use of internet at the Business Center
  • Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
  • 2-line direct dial cordless telephone with bi-lingual voice mail and bathroom extension
  • Unique “Magic Box” for discrete room service delivery
  • Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
  • Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
  • Exclusive Royal Beach Cabanas® upon availability
  • Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
  • Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.25 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Bose stereo with DVD/CD/Radio plus loaded iPod with music for all tastes and complimentary DVD library (except for Junior Suites)

Select a room type:

Junior Suite includes:

Room includes:

  • 1 king bed, or 2 double beds
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror

Junior Suite Garden View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror
  • Mini-bar
  • Pillow menu
  • Pillow top mattress
  • Black out drapes
Image showcasing Junior Suite Garden View

Junior Suite Pool View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror
  • Mini-bar
  • Pillow menu
  • Pillow top mattress

Junior Suite Ocean View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • 653 square feet
  • No more than 4 guests in the room
  • Pillow menu
  • Pillow top mattress
  • Includes all the features of the Junior Suites plus better location with superb oceanview of the turquoise Caribbean
Image showcasing Junior Suite Ocean View

Junior Suite Swim Up includes:

Room includes:

  • 1 king bed, or 2 double beds
  • 653 square feet
  • No more than 4 guests in the room
  • Pillow menu
  • Pillow top mattress
Image showcasing Junior Suite Swim Up

Junior Suite Ocean Front includes:

Room includes:

  • 1 king bed
  • Ocean view
  • 653 square feet
  • No more than 2 guests in the room
  • Pillow menu
  • Pillow top mattress
  • Include all the features of the Junior Suites Ocean view
  • Exclusive access to Chef's Plate gourmet restaurant (reservation required)
Junior Suite Ocean Front

Junior Suite Ocean Front

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities

Lobby bar

  • Bar
  • Live music

Trade Winds Pool & Swim-up Bar

  • Bar
  • Swim-up bar

Pelicanos Beach Bar

  • Bar
  • Beach bar

Lobby Bar

  • Bar
  • Lobby bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional information

El Mediterraneo

  • À la carte
  • Mediterranean
  • Breakfast
  • Dinner
  • Lunch

Rincon

  • À la carte
  • Mexican
  • Dinner

Spice

  • Buffet
  • American
  • Mexican
  • Breakfast
  • Dinner
  • Lunch

Asiana

  • À la carte
  • Asian
  • Dinner
  • Lunch

Pelicanos

  • À la carte
  • Caribbean
  • Breakfast
  • Dinner
  • Lunch

Maria Marie

  • À la carte
  • French
  • Dinner

Barefoot

  • Snack bar
  • International
  • Lunch
  • Snacks

Coffee House

  • Café
  • Coffee and pastries
  • Breakfast
  • Snacks

Chef’s Plate

  • À la carte
  • International
  • Dinner
  • Not included with all-inclusive plan
  • Reservations required
  • Suites: 513
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)

Playa del Carmen

Riviera Maya, Mexico

52-984-877-2900

55 km from CUN

  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 2
  • Cabanas: Included

Water sports

  • Non-motorized watersports: On site
  • Snorkeling: On site
  • Watersports centre: On site

Other sports

  • Aerobics: On site
  • Tennis courts: On site

Other activities

  • Daily activities: On site
  • Games room: On site
  • Nightly entertainment: On site
  • Tranquility pool
  • Library
  • Baggage check
  • Business centre ($)
  • Concierge
  • Dry cleaning ($)
  • Gift shop
  • Laundry services ($)
  • Meeting facilities ($)
  • Tour desk
  • Wedding chapel ($)
  • Wedding facilities ($)
  • Safety deposit box at front desk ($)