Sandos Playacar Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 20176 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing Staff

    Reviewed by veronicabX7495IR() on Mar 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have just returned from a stay at The Sandos, Playacar. I wanted to say a massive thank you to all the staff down at the beach buffet. Considering the hotel was closing down due to the Corova Virus your staff remained very cheerful and upbeat. A big thank you to Mariza Dzib, Gloria, Avia, David, Manuel and Jhanely. Wonderful always smiling and welcoming.

    Amazing Service!!!

    Reviewed by MarikaH140() on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are Royal Elite members. 14 days of pampering. Would like to give a special shout out to Eric, Minerva, Hosa and especially Ariel for the 5 star plus service. A special thank you to the amazing Ariel who came back and informed me I had given him $100 tip by accident. Thank you for your Honesty! See you in a couple of years!!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Early Holiday

    Reviewed by Margaret H(Dublin) on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked Sandos for a two week holiday form the 10th of March to the 24th but unfortunately had to cut our stay short by two days due to flight changes. We stayed in room 1330 which had side sea view and pool view. the room was spotless and very comfortable. The food in the restaurants was very well presented and very tasty this applies to all the restaurants we tried. The staff were very friendly and very helpful a big thank you Domingo in the main buffet restaurant who looked after us very well. As we had to cut our holiday short we needed the help of concierge for new tickets and other documents to be printed. We would like to give a big THANK YOU to Taylor for all her help. All we can say is we had a fantastic stay at Sandos and would highly recommend it.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Gourmex

    Reviewed by AnnB2013(Vancouver, Canada) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I loved the service and the food. The waitress Elena is awesome! The Mexican wine is one of my favourite. I ordered Monte Xanic Calixa and it is excellent. Very rich and flavourful. Thank you very much, Sandos!

    Mexican restaurant

    Reviewed by marcdavidw2020() on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hosttes magal Water pablo Headwaiterzjanet. I was in the restauran and it was so good here. The Food was very delicious here. It was awesome here. The Steak is very good here and the waiters are so good.