Barceló San Jose

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2420 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    First class hotel.

    Reviewed by craiggH8504GB() on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here as our first stop on a Caravan tour. Staff was very accomodating to get us in our room early. We arrived a day early on our own . Hotel shuttle picked us up and was encluded in price. Included breakfast was great.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    outdated hotel with bad service and off location

    Reviewed by joacimc2015(Stockholm, Sweden) on Jan 22, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This hotel is located outside of city and there is no taxis around. The pool is to cold to even take a dip. The service is very bad overall. The prices of food and drinks is horrible. You have to carry cash if you wish to get a drink or food inside the hotel area as you cant put anything on your room-bill. Very akward. This is a 3 star hotel. not more.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-2

    Value

    Value-1

    Asides from lights and internet not working it was decent

    Reviewed by Scott C(Panama City, Panama) on Jan 20, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Asides from lights and the internet not working it was decent. The restaurant made me a bit sad, but I'll review that under their name directly. The breakfast buffet was pretty packed and long line for a single person running an omelet station. Although she was speedy. The spread was more than continental but not a lot of super fresh stuff. Felt very commercial. The venue overall was decent but felt to be aging and needing some TLC. The room decor appeared to be somewhat placed from another venue and didn't quite fit aesthetically. The service from the staff was pretty good. Repair guys came quickly when we reported the power issue with the room card reader. The internet issue was disregarded at first then I found a workaround the next day.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-3

    Service

    Service-4

    Disappointing

    Reviewed by CWrDerbyshire() on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I was really disappointed by my recent stay at the Barceló SAN José as part of a package tour. There were three major issues. 1) The room. My room was adequate for one night but undoubtedly one of the smallest in the hotel. The greatest problem was the bathroom. It was very small and almost impossible to turn around. The water pressure was terrible and it was virtually impossible to shower properly. 2) the bar staff. As we were on an all inclusive package we were treated as second class guests and the bar staff were really unfriendly. I got the impression they made us wait intentionally even though I tried to order in Spanish. 3) the restaurant. The buffet food is adequate although only one step up from school dinners. Breakfast was a disaster. There was no coffee, no tea and no bread. The choice of spreads for toast is poor. All in all I would avoid this hotel.

    A great place to stay in San Jose

    Reviewed by gfiprint(Croton on Hudson, New York) on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a family owned and run Hotel and it is comfortable and very well appointed. It is not the 4 Seasons but a great place at a reasonable price with a tremendous amount of amenities not to mention in the city of San Jose