Vancouver Marriott Pinnacle Downtown

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2234 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great location and views and fabulous atmosphere

    Reviewed by Roger D(Toronto, Canada) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a room on a high floor with a fantastic harbour view. The room was usual Marriott room if a little smaller than average but wasn’t cramped and was fresh and clean. The bathroom was well stocked and clean. We had breakfast buffet in the hotel restaurant which was to a high standard and took tea in the lobby bar which a friendly festive atmosphere. The staff were especially friendly and helpful. A good choice

    Great Hotel!

    Reviewed by Glen D(Markham, Ontario) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Being a frequent traveller staying at Marriott hotels, the Marriott Pinnacle Vancouver has to rank as one of the best ones my wife and I have stayed at. A friendly porter greeted us and took our bags from the taxi when we arrived and directed us in to the front desk. The front desk clerk was excellent. He gave us a high floor room at the corner so we would not be disturbed by the striking workers across the street. Once he found out my wife had food allergies he gave us a couple of breakfast passes for the main restaurant, since he was not sure the Concierge Lounge could accomodate her. We really appreciated this gesture. Our room was more than we expected. Great view with a panaramic ceiling to floor window. We ate dinner in the restaurant and our waitress and chef were very accomodating for my wife's food allergies. The chef even came out part way through our dinner to make sure everything was suitable, which it was. He also said they would inform the breakfast staff about her allergies. Great breakfast and excellent service by all the restaurant team. Check out was very easy and quick. We had a 10-15 minute walk from this hotel to the Canada Place cruise port. We will definitely stay at this hotel again the next time we are in Vancouver.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great location, nice staff, nice rooms

    Reviewed by 71adamg(Peterborough, United Kingdom) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed here for just one night, very good location near the water front and close to the sky train. The check in was fast and friendly and rooms well equipped and clean Bar was lively with a good atmosphere and great service. The bar snack menu was good and recommend the soy wings!

    3 nights here before boarding the Rocky Mountaineer

    Reviewed by Jules602015(Darwin, Australia) on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a lovely time in Vancouver, loved walking everywhere, found some amazing restaurants, loved Gas Town, went to the island, walked, walked and walked. The hotel was a great place to come back to each night, very comfortable, quiet and staff were very good. Meals in the restaurant were good if you didn't feel like going out and the bar is always friendly. The hotel is close to everything, near the water - lovely!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Welcoming!

    Reviewed by Elaine R(Washington, DC) on Oct 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here on Marriott points overnight, waiting for a cruise. Reception was great. We were given a suite, with a dining room and kitchen, which we didn't use. Unexpectedly, we got turn-down service and high-quality chocolates. The concierge was extremely helpful in choosing city tours. Everywhere we turned, we heard, "Thank you for your loyalty." We didn't have dinner there, but breakfast in the concierge lounge was great, and lunch was good in the restaurant. We were only there for one night, but overall, it seemed like a much higher quality stay than we might have expected.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5