Terms conditions

• Plastic and eGift Cards can be purchased on westjet.com in any denomination between $25 and $5,000 Canadian dollars.
• Gift Cards must be purchased in Canadian dollars, however, can be redeemed on westjet.com and westjetvacations.com in any available currency. If redeemed on a booking in a currency other than Canadian dollars, foreign exchange rates will apply.
• Gift Cards are not refundable or redeemable for cash.
• Gift Cards have no value until activated.
• Gift Cards can be redeemed on new bookings on westjet.com or with a travel agent for flights, and westjetvacations.com for vacation packages.
• Gift Cards can only be redeemed for new bookings on WestJet, WestJet Encore and WestJet Link operated flights and advance seat selection fees (at the time of booking), including applicable taxes, fees and surcharges.
• A maximum of one Gift Card can be redeemed on a single booking on westjet.com and westjetvacations.com; multiple Gift Cards cannot be consolidated into a single Gift Card.

Plastic Gift Cards

• Plastic Gift Cards can be shipped to locations in Canada, excluding P.O. boxes.
• Plastic Gift Cards shipped using standard mail will be delivered 7-12 business days from date of purchase.
• Plastic Gift Cards shipped using expedited mail will be delivered 5-7 days from date of purchase.
• Shipping and handling fees may apply and may vary by location; shipping and handling fees are non-refundable.

eGift Cards

• eGift Cards can be delivered electronically.
• eGift Cards can be delivered immediately or set to a time or date in the future however cannot be used until activated.

WestJet is not responsible for Gift Cards that are undeliverable or not received due to inaccurate delivery information including physical or email addresses.

• Gift Cards cannot be activated until completion of payment processing and fraud screening procedures.
• Gift Cards can be redeemed on new bookings on westjet.com or with a travel agent for flights, and westjetvacations.com for vacation packages.
• Gift Cards can only be redeemed for new bookings on WestJet, WestJet Encore, and WestJet Link operated flights and advance seat selection fees (at the time of booking), including applicable taxes, fees and surcharges.
• Gift Cards cannot be used as payment for:
  • Baggage fees, change and cancellation fees, same-day airport changes, seat upgrade fees, kennel fees, and unaccompanied minor fees
  • WestJet Rewards redemption bookings
  • Purchase of WestJet dollars
  • Group bookings (vacations and air only)
  • Pre-purchase menu items and Buy on Board menu items
  • WestJet Connect
  • Cargo services
  • Travel insurance
  • Car bookings and hotel reservations booked on westjet.com
  • Partner airline operated flights
• Gift Cards purchased on westjet.com have no expiry.
• Gift Cards are fully transferable.
• A maximum of one Gift Card can be redeemed on a single booking on westjet.com and westjetvacations.com; multiple Gift Cards cannot be consolidated into a single Gift Card.
• A single Gift Card can be combined with up to one payment card on a booking.
• For Gift Card redemptions, the full stored value of the Gift Card will be applied to the total eligible amount of your booking; in the event there is a residual Gift Card amount remaining, this amount can be used on subsequent bookings; the original Gift Card number and access code must be retained for re-use.
• Gift Cards are issued in Canadian dollars, however, if redeemed on a booking in a currency other than Canadian dollars, foreign exchange rates will apply.
• Gift Cards will not be accepted if the Gift Card number or access code is missing, incorrect or has been deactivated.
• Gift Cards are not reloadable.

• Gift Cards cannot be resold.
• WestJet is not responsible for Gift Cards that are undeliverable or not received due to inaccurate delivery information including physical or email addresses.
• WestJet reserves the right to refuse, suspend, hold for review or cancel any Gift Card order for which fraud is suspected.

• Gift Cards are treated like cash; WestJet is not responsible for any stored value balance on Gift Cards which are lost, stolen, damaged or destroyed.
• WestJet is not responsible for Gift Cards that are undeliverable or not received due to inaccurate delivery information including physical or email addresses.

• Gift Cards are not credit or debit cards and have no implied warranties.
• The laws of the Province of Alberta, Canada govern these Terms and Conditions.
• WestJet reserves the right to at any time change the present Terms and Conditions or contract with another third party to administer the Gift Card program.
• Tickets purchased using Gift Cards are subject to WestJet’s Tariffs and Contract of Carriage and fare rules.
• Gift Cards are not reloadable.
• Gift Cards sold by unlicensed vendors are subject to confiscation or voiding by WestJet.
• WestJet does not permit the use of its trademarks and logos for the purpose of advertising, as an endorsement for a product or service, or for any other purpose without its prior express permission.
• WestJet does not permit Gift Cards for use in contesting without its prior express permission.
• Gift Cards purchased as a bulk order are subject to all Terms and Conditions.
• Gift Cards cannot be used in any way that is indecent or illegal, or subjects the Issuer or their brands to scandal or a negative impact on their goodwill.