Planet Hollywood Cancun by Royalton
Playa Mujeres 5.0
Overview
Vacation like a Star ™ at the famed Planet Hollywood Cancun by Royalton. Enjoy the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the STARS Kids Club, the world of flavors found in the Crave culinary program at themed restaurants and the pumped up PHit fitness program, Planet Hollywood Cancun by Royalton brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.
Receive $500 in resort coupons when you book a vacation package by October 6, 2019 for travel until April 30, 2020 at the Planet Hollywood Beach Resort Cancun!
Resort coupons are redeemable for:
- $100 towards a room upgrade
- 2 x $50 off spa treatments (valid on spa treatments of 50 minutes or longer, not combinable)
- $30 off Nexus Tours Experience (first excursion)
- $20 off Nexus Tours Experience (second excursion)
- 2 x $50 towards a resort upgrade (including private dinners, minibar rider upgrade, cabanas and more)
- $50 off a PH Store purchase of logo merchandise (minimum purchase of $100)
- 4 x $25 off wine and liquor purchases (not combinable)
Resort coupons will be distributed to guests upon arrival at the time of check-in. Please see hotel for full details on redemption.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
648
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Seating area
- Upgraded amenities
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Star Class amenities include;
- Personalized Agent service for exceptional continuous assistance.
- Beach Agent services and assistance from sunrise to sunset.
- Instant messaging services with your Personal Agent.
- Priority reservations at specialty restaurants.
- Personalized and seamless check in and check out at the lounge.
- One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
- Access a variety of spa services at a preferential price of 20% off.
- Preferential room locations with the best views.
- Welcome bottle of sparkling wine on the house uncorked by your Personal Agent.
- Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with specialty coffee pods.
- Premium set of bathroom amenities.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
- Access to the private Star Class™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Star Class™ guests*.
- Exclusive beach area with bar-to-sun lounger waiter assistance.
*Availability dependent on the resort
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Bathrobes
- Slippers
- TV
- Your Soundtrack™, program to pick your theme music for your stay in paradise
- PH Spa™ bath amenities and hand-crafted Phabulous Bed™
Amenities
- Children’s pool
- Planet Play available ($)
Stars Kids Club
Stars aged 4-12 can enjoy supervised activities such as;
- art
- gym time
- dance parties
- friendly award competitions
- themed events
- weekly awards ceremonies
- Children ages: 0 to 12
| Type | Amenities | |
|---|---|---|
| Overtime Bar & Grill | Bar, Sports bar | |
| The Premiere Bar & Lounge | Bar, Lounge | |
| Twist Social Bar | Bar | |
| Point Break - Pool Bar | Bar, Pool bar | |
| Studio Disco Bar & Lounge | Nightclub | Dance floor |
| Blue Lagoon - Lazy River Grotto Bar | Bar, Swim-up bar | |
| Blue Crush Pool Bar & Grill | Bar, Pool bar | Food options available |
| Overtime Sports Bar | Bar, Sports bar | Food options available, Live DJs |
| STAR Class™ Pool Bar ($) | Bar, Pool bar | |
| STAR Class™ Bar ($) | Bar |
Check-out time: 12:00 p.m.
Wi-Fi
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
| So Cal Gourmet Emporium | Buffet | International | Breakfast, Dinner, Lunch | |
| Guy's! Burger Joint | À la carte | American | Lunch | |
| East Sushi & Teppanyaki Bar | À la carte | Asian, Sushi | Dinner | |
| Sunset Strip Steakhouse & Grill | À la carte | Grill/steak house | Dinner | |
| Gusto Italian Trattoria | À la carte | Italian | Lunch | |
| Sutra Indian Restaurant & Hookah Lounge | À la carte | Indian | Dinner | |
| La Cocina Mexican Cuisine | À la carte | Mexican | Dinner | |
| The Shores Beach Club & Restaurant | À la carte | International | Lunch | |
| Fuel Coffee Co. | Café | Coffee and Pastries | Snacks | |
| 6th Sense - Chef's Table | À la carte | Chef's Table | Dinner | ($), Reservations required |
| STAR Class™ Bar & Grill | À la carte | American | Dinner | ($) |
- Rooms: 648
- Built in: 2020
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic drinks
Pools
- Outdoor pools: 4
- Cabanas available ($)
- Lazy river: Included
- Water slides: Included
Golf
- Mini golf: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Jurassic Splash Park
- Planet Play available ($)
- Hollywood Fast Drivers available ($)
- FlowRider® surf experience available ($)
- Giftshop available ($)
- Meeting facilities available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Pool
Pool
Pool
So Cal Gourmet Emporium
La Cocina Mexican Cuisine
Fuel Coffee
Overtime Sports Bar
Twist
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.3
-
Location 4.4
-
Rooms 4.2
-
Service 4.3
-
Value 4.1
Fantastic holiday
David B on Nov 30, 2025
Just returned from Planet Hollywood Cancun and had an absolutely fantastic time! Positives: • Food: Great variety with something for everyone. • Drinks: Excellent quality, with premium brands available if you ask. • Beach: Beautiful, clean, and equipped with very comfortable loungers. • Lazy River: Really fun and relaxing. • Staff: Absolutely amazing—friendly, hardworking, and always willing to help. • Rooms: Beds are super comfy and spacious. A HUGE special mention to Antonio (“Notebook”) – he truly made our stay memorable. His energy, positivity, and attention to detail were outstanding. He went above and beyond every single day, and he’s a real credit to the hotel. Negatives: • Pools: Quite cold (though a few rums help!). • Pool Loungers: All taken by around 7:00 a.m. This definitely needs better management. Some guests were reserving beds with just a pair of flip-flops and not returning for hours. Tip: Beach loungers are always available, the service is brilliant, and the sea is warmer than the pools. • Room Smell: Some rooms have a damp towel smell. Our first room in Block 12 was quite bad, but we moved to Block 16 after three days and it was much better. • Cleanliness: Could be improved a little, but nothing major. Despite these minor issues, we had no illness at all and ate and drank everything. I see lots of complaints online about tiny problems—honestly, instead of becoming a keyboard warrior, just tell the hotel. They’ll sort it. If you don’t ask, you don’t get. It’s not the Ritz, but you’re not paying Ritz prices either. Go with an open mind and enjoy it. Would we return? Definitely. That’s unusual for us, but we loved it so much that we’re already booking again for next year!
Experience at PH Cancun
Faith J on Nov 29, 2025
Special thnx to Inri to fix a situation.. Very skillfull and friendly service. Compensation was fare for this situation.
Vacation Offers
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Receive $500 USD in resort coupons with a minimum 3-night stay at select all-inclusive Planet Hollywood Hotels & Resorts in Cancun and Costa Rica.
Cancun, Liberia
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