Overview
The Iberostar Waves Paraiso del Mar is a luxurious family friendly hotel located alongside the beautiful Mayan Riviera. There are plenty of ways to have fun on and off the water, enjoy snorkeling, kayaking etc. or unwind and relax by the lake-style pool or the beautiful turquoise ocean.
Unlimited access to the facilities at sister hotel Iberostar Waves Paraiso Beach. Day pass from 9am to 6pm included at Iberostar Waves Quetzal and Iberostar Waves Cozumel (transportation not included)
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
388
Inclusions
- Daily activities
- Round-trip airport transfers
- Gratuities
- Unlimited access to the facilities at sister hotel Iberostar Waves Paraiso Beach. Day pass from 9 am to 6 pm included at Iberostar Waves Quetzal and Iberostar Waves Cozumel (transportation not included)
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Seating area
- Smoke-free
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- TV
- Coffee maker (on request)
- Bathroom with shower or bath
Amenities
Beach Aerial
Beach Chairs
Beach Bar
Main Pool
Kids Pool
Lobby
El Rodizio
Carousel
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Canada needs some love also!
X8748MAelizabethc on Jul 07, 2025
We had an incredible stay at Iberostar Paraíso Del Mar. The resort is beautiful, the food was great, and the staff were friendly and hardworking. There was always something fun going on, and the grounds were immaculate. The beach did have a lot of sargassum, but to be fair, the staff were out there working nonstop day and night trying to clean it up — so no complaints there. Nature happens, and they did their best. My only real disappointment was the complete lack of recognition for Canada Day. No sign, no flag, no themed drink — nothing. Meanwhile, the 4th of July was a full-blown party with decorations, events, and fireworks. With how many Canadians choose Mexico (especially Iberostar resorts) over U.S. destinations, it would’ve been nice to feel acknowledged too. We loved our stay and would definitely return — just hoping next time, our flag gets a little love too. ????
Subpar to similarly priced resorts
saleenaka (Washington DC, District of Columbia) on Jun 24, 2025
1) check in is disproportionately time consuming compared with comparable resorts 2) the difficulty with obtaining restaurant reservations means customers paying the same amount might not experience the same ammenities 3) the lack of consistency between the app reservation ability and what can be procured from the concierge means that to enjoy specialty restaurants requires taking time away from the family vacation 4) having pool bars only with no stand alone bars is absurd - I should not have to get into the water to get a drink, and people are able to camp out at the bar taking up all the space 5) it’s nearly impossible to obtain cash in reasonable amounts to tip, which is particularly problematic because of the following: 6) tipping in cash is the only way. Cruise ships figured out how to make this more convenient literally decades ago - why can’t this resort? For example, I am not going to carry cash in the pool so I can tip the pool bartenders
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