Cocobay Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2849 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent Stay

    Reviewed by stefg1007(philadelphia, pa) on Jul 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed shortly after re-opening from COVID in July - I cant say enough nice things about the resort. The location is roughly 30 minutes from the airport and right on a nice, quiet beach. The grounds are kept clean and there are plenty of staff around for whatever you may need. The staff is probably the top highlight of the resort. Everyone was incredibly friendly and went out of their way to make sure our stay was great. The rooms were spacious, clean and had fans/good AC. A mini fridge had drinks and could be refilled whenever needed. The resort had two large pools, both overlooking the ocean, with bars right by them. Kayak's, paddle boards and a Hobie sail were free to use. If you didn't know how to sail, the staff was more than happy to take you for a ride. Jet Ski rentals, a small gift/excursion stand were located right off the resort on the beach. The food was very good. All meals are sit down service, with rotating menus. Lunch and dinner had tons of variety over our stay and were very delicious. The little salted Cod bites were some of the best i've had. Breakfast had less variety, but was still good. If you were hungry during the day in between meals, you could get some small bites from the bar. Drinks? No shortage of them. Reasonable price for our stay as well, especially if you consider it was all inclusive. Bonus - if you like to Scuba, Indigo divers will do a beach pickup/dropoff from the hotel right on to the dive boat. This saves you a trip to the harbor. Don't hesitate to book your stay here - between the people, food, beach and resort, you will hopefully love it as much as we did.

    Individual ratings:

    Service

    Service-5

    Honeymoon Paradise

    Reviewed by jillmX2239UK() on Jun 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Cocobay was a dream. From the moment you walk in, the staff are so welcoming and the views are to die for. We spent a week here for our honeymoon in November 2019 and loved every minute of it. Our cottage was romantic and everything was so clean. We felt like we were truly in paradise for the whole week and loved the spa, infinity pools, and the beach. The drinks and the food was delicious. Ever since we left, we have already started planning our second visit someday. Best vacation ever!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Refund

    Reviewed by travelgypsysecrets() on May 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is hands down the most professional and accommodating resort I’ve never been too, sad to say. We had to cancel our trip due to covid19 and they have a cancellation policy however, they are willing to work with you. They are quick to respond to emails and answered all our questions. I cannot wait to rebook once everything settles down. I’m disappointed that I was not able to come but so looking forward to when I can. Nicest staff for sure !

    Stunningly beautiful paradise

    Reviewed by loulou7480(Wisbech, United Kingdom) on May 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I visited this little slice of paradise and I just cannot fault it at all. From the moment we stepped into the hotel we were looked after by the wonderful staff. The gorgeous pastel huts we stayed in were amazing. Everything was so clean and tidy. The food was delicious with plenty to choose from. It was a perfectly relaxing holiday with some amazing excursions. The trips into the town were good and you can grab a taxi out the front. Diamonds international was a favourite lol. Excursions were great and highly recommended, go to Shirley's heights if you can. The barman was a star with making cocktails. Thank you for giving me such wonderful memories, one day we will be back

    Second Stay...another amazing holiday :-)

    Reviewed by MG100surrey(Surrey, United Kingdom) on Apr 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second holiday to Cocobay, we arrived on 3rd March and stayed for 9 nights. On arrival we were welcomed like old friends and delighted to discover that we had been upgraded to a Premium Waterfront Room ( Soursop) for 24 hours which was a real treat :-) The view from this room was stunning and we loved our first morning enjoying the view and the private pool. Last year we stayed in a Deluxe Room with private pool, so were slightly concerned when we moved to our permanent Deluxe Room, as we assumed we wouldn’t have as good a view as last year......there was no need to worry, we were given room no.16 which had a stunning view and easily as good as our view last year, and nearly as stunning as the premium waterfront room. A few changes had been made since our stay a year ago, this included the introduction of a menu with two choices for starters and main course for lunch, as well as the usual buffet style choices too. A pizza evening has also been introduced on a Friday night at the sunset pool bar ( we didn’t bother to try this, why would you eat pizza when you can eat in Rafters restaurant, which as usual was outstanding). A big thank you goes to Carl for his professional and first class service, he really is a true gem. And a very special thanks goes to Vincia too, another gem amongst the wonderful Cocobay staff, her cocktails really are the best, my husband says he’ll dream about her Pina Coldas until we return :-) she’s always smiling, happy and a great source of local information too...thank you Vincia you made our trip even more special.......but the whole staff at Cocobay really are Wonderful ..... always going above and beyond to make your stay the very best. We met some lovely people during our holiday, ( Mike and Jill, James and Jan, Yvonne and Karl hope you are all well xx ) the hotel attracts a really interesting mix of empty nesters and honeymooners usually from both US and UK..... unfortunately during our stay there was a group of three young American couples who were determined to try and drink the bar dry, they were very loud, and annoying .....but luckily they didn’t stay very long ( and in typical Cocobay style the hotel dealt with them quickly and efficiently ....doing their very best to lessen the impact on other guests) ... I have to say that these guests really were the exception! Will we return ? Oh yes please.........we have a big anniversary coming up in a few years and (all being well) will be returning then for our third visit. Thank you Cocobay ????

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5