Crown Paradise Club Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 13634 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Crown Paradise Italian Hotel

    Reviewed by daisymQ1646ZX() on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    One of the best hotels and very amazing staff specially Ferdy.Totally different from the buffet. I would highly recommend the food. Muy buen servicio los niños estuvieron muy felices un excelente servicio especialmente de Ferdy. Nos ofrecio au mejor servicio de postres y cortesia de la casa.

    Family Vacation 2020

    Reviewed by B5236PJrayl() on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow. All started with Martha that daily cleaned our room and had so manny details with us like little animals made out of towels. The service was amazing. Then Angel that was the MC for our Catamaran tour of the bay. And Javier that was our waiter during the tour. The staff is amazing and always looking out for what ever you need. And Jorge who was our waiter every morning for dinner, he is about the best service we have ever had. Love this place. Will be back soon.

    If I could give negative stars I would

    Reviewed by vvsdmnd(Red Deer, Canada) on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This hotel is complete garbage. I don’t understand how anyone could even say it remotely models how they perceive it online. My wife and I stayed for a week and had to leave the resort every day other wise we would have just stayed in our room the whole time. There are 2 restaurants open that serve the same disgusting food, the service was ok, but the general ambience of the resort is completely off. Looks like it should be shut down it’s so beat down. Inside and out. Pools were the worst I’ve ever seen as well. All in all worst hotel we ve ever stayed at. For a “5 star” I would give it zero.

    Crown Paradise

    Reviewed by 115haydend() on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jesus was so awesome he helped us so much when we first arrived and when we left with our bags. The service was amazing there is nothing like it in the US - they work so hard and do everything they can to serve!

    Jesus bellboy

    Reviewed by 57makenzied() on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service was incredible. Jesus was amazing and so helpful. I’m so impressed by everyone that works at this hotel. We loved our trip and we will definitely be back. Loved every moment of our family trip!